Video/ Ichat help? Please!?

[kmezzetti]

Hello,

I just got my macbook about 3 days again mainly to video chat with my family and friends across the country. Ive read through different troubleshoots, and I went into my system preferences.. security.. and changed my firewall to the last option. After that I successfully video chatted with about 2 people.. but all the others it just gives me errors, or says i'm not responding, or the other is not responding... Now it again just wont work at all (after it says connecting.. an error message appears). Is it a security issue? A hardware issue? PLEASE HELP..

[VirtualTracy]

Are your family/friends using iChat?

[kmezzetti]

yes they are using ichat on macs as well!

[carlos'Tshackle]

Did you ever get an answer - as I've been getting the not "responded" errors too - and it's driving me mad !
I'm also trying to communicate with the family and we're using macs.

[kmezzetti]

no i haven't heard anything, and still get the errors.. help!

[eric2006]

If you have a specific error #, it may help, but I have found that routers are the most common culprit when dealing with iChat errors. Depending on your router, you can forward the ports, enable NAT, or setup a DMZ. If you do have a router and aren't sure how to configure it, we may be able to help if you know the model.

[Satcomer]

Have you seen Apple's Using iChat with a firewall or NAT router or "Well Known" TCP and UDP ports used by Apple software products yet? They might help.

[carlos'Tshackle]

Thanks guys - looking into that info.
It's particularly annoying as it used to work ! Now we're getting the "not responded" errors regardless of who tries to initiate the video chat.
The only difference since previous successes may be my mac (last one stolen), but that's unlikely as I just followed the same advice (on google & from apple) on setting it up this time around. !