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Old June 14th, 2008, 09:10 AM
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Office X Identities won't copy files

I had a iBook G3/700 running 10.3.9. I zapped the power and it wouldn't start. I got a hard drive enclosure and installed the drive. It works fine. I can copy files except my old email from the Office X Identies. It starts to copy and give me Error -36. I've tried everything.

Thanks,

Rick
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Old June 14th, 2008, 07:41 PM
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This is what Apple have to say about error -36:

Quote:
Type -36 error (I/O Errors (bummers)

This file is having difficulty while either reading from the drive or writing to the drive. The file
may have been improperly written data to the drive or the hard drive or disk may be damaged.
This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.

Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a different disk. Regular backups can reduce the time to recover from this error.
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