Web Page displays unusually slow -- speed test says 30mg down 6mg up

mbringas · #1 June 16th, 2008, 11:46 AM

My client is a trader buys the best of everything. He is recently experiencing crazy slow page display for almost all websites.

When I run speed tests speakeasy.net, his speeds are reported "blazing"

Anybody got any ideas?

Internet Provider: Comcast - 22mg down, 6 mg up
Mac OS: v10.3 - no current updates
Safari Browser: v3.1.1 - No Current updates
Mac Airport: Connected using new ethernet cable
Hardware: 1 year old Mac G5 (250mg drive, 2g memory)

Mac Disk Diagnostics: Run
ONYX Disk Cleaner: Run
Reboot Airport
Reboot Cable Modem
Reboot CPU

ElDiabloConCaca · #2 June 16th, 2008, 12:46 PM

Have you brought his system up-to-date with the latest OS updates?

What exact version of 10.3 is he running?

mbringas · #3 June 16th, 2008, 01:02 PM

Thanks el. 10.3.9

ElDiabloConCaca · #4 June 17th, 2008, 08:23 AM

Strange... can you try creating a new user, logging in under the new user, and checking the browsing speed? This will help narrow the problem down to one of two things: a user account error, or an error that isn't tied to one account.

mbringas · #5 June 17th, 2008, 11:01 AM

I will try setting up a new account.
Also, I there is an outside chance that I setup a static dns in the router and or the network config. Comcast may have changed their dns which may be causing some resolving issues.

I will update this thread later. Thanks for the suggestion.

mbringas · #6 June 19th, 2008, 12:59 PM

**FIXED**

Very shameful mistake on my part. I setup the computer with a static dns not realizing COMCAST changes it's DNS servers occasionally.

ElDiabloConCaca -- Thanks for your replies.