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#1
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| iTunes 8 botched my purchased items from iTunes store Just wondering if anyone else has experienced the situation upon upgrading to iTunes 8 that their entire purchased iTunes library is completely inaccessible. iTunes 8 asks for my login and password, then accesses the iTunes Music Store, informs me that 'this computer is already authorized', and that 'including this computer, a second computer of 5 is authorized to my account' (which is definitely not the case!), and then does not play the movie/song. This situation happened only upon upgrading to iTunes 8. Anyone else have this experience? I have an appointment set up with a Mac Genius tomorrow. I have the feeling that tech support is going to have difficulty with this one. The Apple Store indicated that I'm the first person to report this situation/bug. Any suggestions?
__________________ Power Mac G5 Dual 2.7 GHz PowerPC G5, 4.5 GB RAM DDR SDRAM, OEM internal SATA 250 GB HD, Hitachi Deskstar internal SATA 500 GB HD, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, Apple 23" Cinima Display, KDS Radius 19" LCD Display, Mac OS X 10.4.6. |
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#2
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| Just noticed that I can play the movies/songs in QuickTime, just not through iTunes 8.
__________________ Power Mac G5 Dual 2.7 GHz PowerPC G5, 4.5 GB RAM DDR SDRAM, OEM internal SATA 250 GB HD, Hitachi Deskstar internal SATA 500 GB HD, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, Apple 23" Cinima Display, KDS Radius 19" LCD Display, Mac OS X 10.4.6. |
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#3
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| Not all the movies/songs, just some. What is going on with this?
__________________ Power Mac G5 Dual 2.7 GHz PowerPC G5, 4.5 GB RAM DDR SDRAM, OEM internal SATA 250 GB HD, Hitachi Deskstar internal SATA 500 GB HD, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, Apple 23" Cinima Display, KDS Radius 19" LCD Display, Mac OS X 10.4.6. |
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#4
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| Did you install the latest version of Quicktime 7.5.5? I just got an iTunes Assistant pop-up after installing iTunes 8. |
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