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  1. #1
    chemistry_geek is offline Registered User
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    iTunes 8 botched my purchased items from iTunes store

    Just wondering if anyone else has experienced the situation upon upgrading to iTunes 8 that their entire purchased iTunes library is completely inaccessible. iTunes 8 asks for my login and password, then accesses the iTunes Music Store, informs me that 'this computer is already authorized', and that 'including this computer, a second computer of 5 is authorized to my account' (which is definitely not the case!), and then does not play the movie/song. This situation happened only upon upgrading to iTunes 8.

    Anyone else have this experience? I have an appointment set up with a Mac Genius tomorrow. I have the feeling that tech support is going to have difficulty with this one. The Apple Store indicated that I'm the first person to report this situation/bug.

    Any suggestions?
    Mac Mini
    2.0 GHz Intel Core2Duo, 4 GB RAM, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, 1st Generation iPod Touch, Philips 32" HDTV with HDMI input, KDS Radius 19" LCD Display, Mac OS X 10.6.7.

  2. #2
    chemistry_geek is offline Registered User
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    Just noticed that I can play the movies/songs in QuickTime, just not through iTunes 8.
    Mac Mini
    2.0 GHz Intel Core2Duo, 4 GB RAM, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, 1st Generation iPod Touch, Philips 32" HDTV with HDMI input, KDS Radius 19" LCD Display, Mac OS X 10.6.7.

  3. #3
    chemistry_geek is offline Registered User
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    Not all the movies/songs, just some. What is going on with this?
    Mac Mini
    2.0 GHz Intel Core2Duo, 4 GB RAM, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, 1st Generation iPod Touch, Philips 32" HDTV with HDMI input, KDS Radius 19" LCD Display, Mac OS X 10.6.7.

  4. #4
    PBear is offline Registered User
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    Did you install the latest version of Quicktime 7.5.5? I just got an iTunes Assistant pop-up after installing iTunes 8.
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