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Old September 22nd, 2008, 09:31 AM
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Adobe Flash Player 9 problems installation

Hi I am having serious trouble installing adobe flash player 9. I have a 10.5.5 Mac OS X mac mini 2GHz intel core 2 duo and plenty of memory and disk space.
I was trying to get the application installed and it was installing and finishing the process but then nothing would happen and it was as if i had never installed it in the first place.
So I went to firefox( I use the very latest one 3.1 I think, and saw if it was disabled bla bla, went through heaps of help pages etc.
I ended up deleting the previous firefox application and all previous adobe flash players. Even when I tried using the uninstaller nothing happened, so now currently when i try to install the flash player (which I do actually need, i always get a message: install missing plug ins) it comes up with

1008:5,-5000 Access denied error
You do not have sufficient priveledges, something like that..


Can anyone help me so I can install the adobe flash player 9?
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Old September 22nd, 2008, 09:34 AM
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oh, and I have reinstalled firefox after deleting the old one.
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Old September 22nd, 2008, 11:51 AM
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Make sure also that the one you downloaded and installed was the one for Intel Macs, not PPC Macs.
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Old September 22nd, 2008, 12:05 PM
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Hi Asterius,

If you receive the error message,"Error creating file: 1008:5, -5000 Access Denied Error", then the browser you're attempting to install to was originally installed by another registered user.

Flash Player installer attempts to place the flashplayer.xpt file inside the Firefox/Mozilla bundle folder. If another user installed Firefox/Mozilla, then that bundle folder will have incorrect permissions, denying the installation of flashplayer.xpt.

Flash Player also requires write permission on the following directories for each corresponding browser:

* /Applications/Firefox.app/Contents/MacOS/components
* /Applications/Mozilla.app/Contents/MacOS/components
* /Applications/Netscape.app/Contents/MacOS/components

These permissions are required because the Flash Player installer modifies the HTTP Accept header inside the files of these directories (so that servers can properly detect the presence of the player without having to use client side detection).

etc etc http://kb.adobe.com/selfservice/view...4290&sliceId=2

So remove install, repair permissions, install under the same user when no other users are logged in.

If that fails, or if using a different browser, chmod hte application


If you have Firefox installed, use the following instructions to temporarily change directory permissions:

1. Open the Terminal application (in the Applications > Utilities folder) and type the following text:
sudo chmod 775 /Applications/Firefox.app/Contents/MacOS/components
(Read/Write/Execute for Owner and Group, but read only for Other. Or -rw--rw--r)
2. Enter the password for the ROOT user.
3. Reinstall Flash Player 9.
4. Test Flash Player 9 in your browser.
5. Use the Terminal to reset permissions on those directories:
sudo chmod 755 /Applications/Firefox.app/Contents/MacOS/components

So basically Adobe wants a bit particular permissions for the time of install... if you use chmod above, remember to chmod it back as giving more permissions than needed is not a good thing.
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Asterius (September 23rd, 2008)
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Old September 23rd, 2008, 07:18 AM
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okay I typed in: sudo chmod 775 /Applications/Firefox.app/Contents/MacOS/components

to the terminal and then the password and it said: halina-kobryns-mac-mini:~ htkobryn$


is that what it should say? Because I tried installing it again and the same problem occured

Nothing seems to have worked, or am I doing something wrong, i did download the correct app for the intel so it's nothing to do with that.
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Old September 23rd, 2008, 08:21 AM
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Hi Asterius,

Read thru that document in Adobe's KB, and do the steps in order. It should work.
(and yes you typed the password etc correctly).
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Old September 25th, 2008, 05:55 AM
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ah yes, I see what the problem is I can't repair the disk. When I go to first aid in the disk utility the buttons for verify disk permissions and repair disk permissions are in that faded frey colour and I am unable to click on them. All I can press is verify disk and repair disk, I'm going to install flash again to see if it works but I still can't verify the permissions, help?
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Old October 8th, 2008, 01:54 AM
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guys can you anwser my last post?
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