Word Crashes when trying to Print

Swires · #1 November 29th, 2008, 01:52 PM

I have scoured the net on this problem and sadly cannot find a solution so I beg macosx.com for a solution to this VERY annoying problem.

When I am in Microsoft Word 2008 for Mac I go to File>Print but when I click "ok" or even "cancel" word crashes and I get the "Microsoft Word has Encountered a problem..." error. I click more info and I get the error report below.

I have checked all my fonts, updated my printing drivers, checked disk permissions, reinstalled word and so far none of these have worked. Word still crashes on the printing menu. (However if I just click the print icon it works).

(All the other office programs crash in this way as well).

Thanks

Quote:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-11-29 18:50:33 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.3.080930
Crashed Module Name: OfficeArt
Crashed Module Version: unknown
Crashed Module Offset: 0x0059732c
Blame Module Name: OfficeArt
Blame Module Version: unknown
Blame Module Offset: 0x0059732c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x0315932c in Art::g_szGvmlClipboardFormat + 0x0005CC48 (OfficeArt + 0x0059732c)
# 2 0x0315954e in Art::g_szGvmlClipboardFormat + 0x0005CE6A (OfficeArt + 0x0059754e)
# 3 0x02f8e5d7 in Art::GetMsoIntlInstance() + 0x000003FD (OfficeArt + 0x003cc5d7)
# 4 0x02e710b6 in Art::GeometryBuilder::~GeometryBuilder() + 0x00000098 (OfficeArt + 0x002af0b6)
# 5 0x02bcf24f in (OfficeArt + 0x0000d24f)
# 6 0x92aec787 in _signgam + 0x92945F23 (libSystem.B.dylib + 0x00029787)
# 7 0x92aec670 in _signgam + 0x92945E0C (libSystem.B.dylib + 0x00029670)
# 8 0x917c5c4f in .objc_class_name_HICocoaWindowContentView + 0x90F6270F (AppKit + 0x001f0c4f)
# 9 0x049e853e in -[NSWindow(StoplightWindowSwizzle) __stoplight_close] + 0x00000206 (StoplightHack + 0x0000153e)
# 10 0x1eb65888 in _AskUserForFile + 0x0000EB84 (PrintCocoaUI + 0x0001d888)
# 11 0x916e69fb in .objc_class_name_HICocoaWindowContentView + 0x90E834BB (AppKit + 0x001119fb)
# 12 0x916e6938 in .objc_class_name_HICocoaWindowContentView + 0x90E833F8 (AppKit + 0x00111938)
# 13 0x916e67be in .objc_class_name_HICocoaWindowContentView + 0x90E8327E (AppKit + 0x001117be)
# 14 0x916e5e17 in .objc_class_name_HICocoaWindowContentView + 0x90E828D7 (AppKit + 0x00110e17)
# 15 0x916e566a in .objc_class_name_HICocoaWindowContentView + 0x90E8212A (AppKit + 0x0011066a)
# 16 0x916e4f24 in .objc_class_name_HICocoaWindowContentView + 0x90E819E4 (AppKit + 0x0010ff24)
# 17 0x916e3663 in .objc_class_name_HICocoaWindowContentView + 0x90E80123 (AppKit + 0x0010e663)
# 18 0x1eb699de in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000110 (PrintCocoaUI + 0x000219de)
# 19 0x91c5ae47 in .objc_class_name_HICocoaWindowContentView + 0x913F7907 (AppKit + 0x00685e47)
# 20 0x91945b51 in .objc_class_name_HICocoaWindowContentView + 0x910E2611 (AppKit + 0x00370b51)
# 21 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 22 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 23 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 24 0x01623c04 in _McpCopyDateStringForUTCDateTime + 0x000002B4 (MicrosoftComponentPlugin + 0x000a6c04)
# 25 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 26 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 27 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 28 0x900d3c60 in .objc_class_name_IPMDFontRange + 0x8FDAA020 (HIToolbox + 0x0008fc60)
# 29 0x9019cb9d in .objc_class_name_IPMDFontRange + 0x8FE72F5D (HIToolbox + 0x00158b9d)
# 30 0x90265af0 in .objc_class_name_IPMDFontRange + 0x8FF3BEB0 (HIToolbox + 0x00221af0)
# 31 0x90265c80 in .objc_class_name_IPMDFontRange + 0x8FF3C040 (HIToolbox + 0x00221c80)
# 32 0x91851b3a in .objc_class_name_HICocoaWindowContentView + 0x90FEE5FA (AppKit + 0x0027cb3a)
# 33 0x9184c391 in .objc_class_name_HICocoaWindowContentView + 0x90FE8E51 (AppKit + 0x00277391)
# 34 0x1eb66077 in _AskUserForFile + 0x0000F373 (PrintCocoaUI + 0x0001e077)
# 35 0x1eb5642a in _PMPrivatePrintDialogMain + 0x0000014E (PrintCocoaUI + 0x0000e42a)
# 36 0x90564452 in PJCStatusHandler::ShowStatusWindow()::windowHandler + 0x2BA5C91A (Print + 0x00004452)
# 37 0x02426505 in _MsoAfxPMSessionPrintDialogMain + 0x00000039 (MicrosoftOffice + 0x00299505)
# 38 0x0065d14b in _wdCommandDispatch + 0x0034019B (Microsoft Word + 0x0065c14b)
# 39 0x0088d755 in _wdGetApplicationObject + 0x001583D3 (Microsoft Word + 0x0088c755)
# 40 0x0089724d in _wdGetApplicationObject + 0x00161ECB (Microsoft Word + 0x0089624d)
# 41 0x0038cb7a in _wdCommandDispatch + 0x0006FBCA (Microsoft Word + 0x0038bb7a)
# 42 0x00813cd3 in _wdGetApplicationObject + 0x000DE951 (Microsoft Word + 0x00812cd3)
# 43 0x008141b7 in _wdGetApplicationObject + 0x000DEE35 (Microsoft Word + 0x008131b7)
# 44 0x024ca5ae in _MsoFCreateToolbarSet + 0x000011BE (MicrosoftOffice + 0x0033d5ae)
# 45 0x015a8a83 in _McpFCreateIMcpMRFssOffice10 + 0x00000D47 (MicrosoftComponentPlugin + 0x0002ba83)
# 46 0x015a8bc3 in _McpFCreateIMcpMRFssOffice10 + 0x00000E87 (MicrosoftComponentPlugin + 0x0002bbc3)
# 47 0x01646a5f in _McpEndCustomizeToolbar + 0x000008B3 (MicrosoftComponentPlugin + 0x000c9a5f)
# 48 0x0164552e in _McpFGetMFODirt + 0x00004DEC (MicrosoftComponentPlugin + 0x000c852e)
# 49 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 50 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 51 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 52 0x9009b31d in .objc_class_name_IPMDFontRange + 0x8FD716DD (HIToolbox + 0x0005731d)
# 53 0x900c1b6f in .objc_class_name_IPMDFontRange + 0x8FD97F2F (HIToolbox + 0x0007db6f)
# 54 0x900c1b2c in .objc_class_name_IPMDFontRange + 0x8FD97EEC (HIToolbox + 0x0007db2c)
# 55 0x90145cd7 in .objc_class_name_IPMDFontRange + 0x8FE1C097 (HIToolbox + 0x00101cd7)
# 56 0x9004b811 in .objc_class_name_IPMDFontRange + 0x8FD21BD1 (HIToolbox + 0x00007811)
# 57 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 58 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 59 0x9004a5a2 in .objc_class_name_IPMDFontRange + 0x8FD20962 (HIToolbox + 0x000065a2)
# 60 0x900794c7 in .objc_class_name_IPMDFontRange + 0x8FD4F887 (HIToolbox + 0x000354c7)
# 61 0x9004b6bc in .objc_class_name_IPMDFontRange + 0x8FD21A7C (HIToolbox + 0x000076bc)
# 62 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 63 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 64 0x01669a7d in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000eca7d)
# 65 0x0166a00d in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ed00d)
# 66 0x00ae710b in _wdGetApplicationObject + 0x003B1D89 (Microsoft Word + 0x00ae610b)
# 67 0x00af01bf in _wdGetApplicationObject + 0x003BAE3D (Microsoft Word + 0x00aef1bf)
# 68 0x0263045c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 69 0x00ad555c in _wdGetApplicationObject + 0x003A01DA (Microsoft Word + 0x00ad455c)
# 70 0x00002fa2 in __mh_execute_header + 0x00001FA2 (Microsoft Word + 0x00001fa2)
# 71 0x00002ec9 in __mh_execute_header + 0x00001EC9 (Microsoft Word + 0x00001ec9)

X86 Thread State:
eax: 0x1d0cd658 ebx: 0x03159535 ecx: 0x0315934c edx:0x00000008
edi: 0xbfffc368 esi: 0x1d0cd658 ebp: 0xbfffc318 esp:0xbfffc300
ss: 0x0000001f eip: 0x0315932c cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202

Thread 1:

# 1 0x92ac3e26 in _signgam + 0x9291D5C2 (libSystem.B.dylib + 0x00000e26)
# 2 0x92b4bf2b in _signgam + 0x929A56C7 (libSystem.B.dylib + 0x00088f2b)
# 3 0x01e9cd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01e9c3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01e9c46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01e9cf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 8 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x92b3b277 ecx: 0xb00a0a5c edx:0x92ac3e26
edi: 0x000002e4 esi: 0xa46fa95d ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x92ac3e26 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206

Thread 2:

# 1 0x92acaeee in _signgam + 0x9292468A (libSystem.B.dylib + 0x00007eee)
# 2 0x92af5bf1 in _signgam + 0x9294F38D (libSystem.B.dylib + 0x00032bf1)
# 3 0x922fd45c in __CMProfileID + 0x9222A338 (ColorSync + 0x0003345c)
# 4 0x9230fd8e in __CMProfileID + 0x9223CC6A (ColorSync + 0x00045d8e)
# 5 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 6 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x0000014e ebx: 0x92af5c11 ecx: 0xb0122e7c edx:0x92acaeee
edi: 0x0504bda4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x92acaeee cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 3:

# 1 0x92b22cea in _signgam + 0x9297C486 (libSystem.B.dylib + 0x0005fcea)
# 2 0x016efa26 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00172a26)
# 3 0x015fd0cc in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000800cc)
# 4 0x923df463 in __gTECMasterGlobals + 0x920F9C43 (CarbonCore + 0x00049463)
# 5 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 6 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x000c0194 ebx: 0x015fd07b ecx: 0xb01add3c edx:0x92b22cea
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x92b22cea cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282

Thread 4:

# 1 0x92b0ca56 in _signgam + 0x929661F2 (libSystem.B.dylib + 0x00049a56)
# 2 0x016efab1 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00172ab1)
# 3 0x015fcd7a in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x0007fd7a)
# 4 0x923df463 in __gTECMasterGlobals + 0x920F9C43 (CarbonCore + 0x00049463)
# 5 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 6 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x00000193 ebx: 0x015fcceb ecx: 0xb02e3cac edx:0x92b0ca56
edi: 0xb02e3ec4 esi: 0xb02e3f34 ebp: 0xb02e3cd8 esp:0xb02e3cac
ss: 0x0000001f eip: 0x92b0ca56 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282

Thread 5:

# 1 0x92ac3d5a in _signgam + 0x9291D4F6 (libSystem.B.dylib + 0x00000d5a)
# 2 0x015fd48f in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x0008048f)
# 3 0x923df463 in __gTECMasterGlobals + 0x920F9C43 (CarbonCore + 0x00049463)
# 4 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 5 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0xffffffda ebx: 0x923f27af ecx: 0xb03d4e5c edx:0x92ac3d5a
edi: 0xb03d4f36 esi: 0x00000000 ebp: 0xb03d4e88 esp:0xb03d4e5c
ss: 0x0000001f eip: 0x92ac3d5a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 6:

# 1 0x92af47ea in _signgam + 0x9294DF86 (libSystem.B.dylib + 0x000317ea)
# 2 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 3 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x0000016b ebx: 0x92af4e4c ecx: 0xb01d9ecc edx:0x92af47ea
edi: 0x04000000 esi: 0xb01da000 ebp: 0xb01d9f78 esp:0xb01d9ecc
ss: 0x0000001f eip: 0x92af47ea cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 7:

# 1 0x92ae795a in _signgam + 0x929410F6 (libSystem.B.dylib + 0x0002495a)
# 2 0x931331bc in .objc_class_name_NSScriptSynonymDescription + 0x92E9CFDC (Foundation + 0x000861bc)
# 3 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 4 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x000c0003 ebx: 0x92af4e4c ecx: 0xb04b5e9c edx:0x92ae795a
edi: 0x000001fe esi: 0x00000000 ebp: 0xb04b5eb8 esp:0xb04b5e9c
ss: 0x0000001f eip: 0x92ae795a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286

Thread 8:

# 1 0x92ac3d66 in _signgam + 0x9291D502 (libSystem.B.dylib + 0x00000d66)
# 2 0x92af7957 in _signgam + 0x929510F3 (libSystem.B.dylib + 0x00034957)
# 3 0x930fdb1c in .objc_class_name_NSScriptSynonymDescription + 0x92E6793C (Foundation + 0x00050b1c)
# 4 0x930fd930 in .objc_class_name_NSScriptSynonymDescription + 0x92E67750 (Foundation + 0x00050930)
# 5 0x930fd895 in .objc_class_name_NSScriptSynonymDescription + 0x92E676B5 (Foundation + 0x00050895)
# 6 0x9167b250 in .objc_class_name_HICocoaWindowContentView + 0x90E17D10 (AppKit + 0x000a6250)
# 7 0x930b7bad in .objc_class_name_NSScriptSynonymDescription + 0x92E219CD (Foundation + 0x0000abad)
# 8 0x930b7754 in .objc_class_name_NSScriptSynonymDescription + 0x92E21574 (Foundation + 0x0000a754)
# 9 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 10 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0xffffffd9 ebx: 0x92af5c11 ecx: 0xb0537b0c edx:0x92ac3d66
edi: 0x1ed80bb8 esi: 0x1ed80b88 ebp: 0xb0537b88 esp:0xb0537b0c
ss: 0x0000001f eip: 0x92ac3d66 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286

Loaded modules:

0: Microsoft Word (12.1.3.080930 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
7: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
8: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
9: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
11: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
12: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
13: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
14: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
15: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
16: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
17: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
18: SIMBL (8 Reg=English Loc=0x0000): /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
19: StoplightHack (1.1 Reg=English Loc=0x0000): /Users/adam/Library/Application Support/SIMBL/Plugins/StoplightHack.bundle/Contents/MacOS/StoplightHack
20: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
21: RawCamera (410 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
22: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
23: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
24: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
25: PrintCocoaUI (237.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
26: WordPDE (12.1.3.080930 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/PlugIns/WordPDE.plugin/Contents/MacOS/WordPDE
27: ResourceManager: /Library/Printers/hp/Frameworks/ResourceManager.framework/Versions/DI_RM.A.04.07.002/ResourceManager
28: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
29: PrintingCocoaPDEs (237.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
30: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
31: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
32: hp_aio_print2_pde (5.3.1 Reg=English Loc=0x0000): /Library/Printers/hp/aio/hp_aio_print2_pde.plugin/Contents/MacOS/hp_aio_print2_pde
33: libAiOHPUtils.18.1.dylib: /Library/Printers/hp/aio/libAiOHPUtils.18.1.dylib
34: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
35: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
36: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
37: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
38: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
39: Backup: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
40: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
41: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
42: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
43: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
44: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
45: libz.1.dylib: /usr/lib/libz.1.dylib
46: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
47: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
48: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
49: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
50: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
51: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
52: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
53: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
54: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
55: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
56: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
57: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
58: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
59: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
60: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
61: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
62: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
63: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
64: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
65: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
66: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
67: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
68: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
69: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
72: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
73: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
74: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
75: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
76: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
77: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
78: libffi.dylib: /usr/lib/libffi.dylib
79: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
80: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
82: libcups.2.dylib: /usr/lib/libcups.2.dylib
83: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
84: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
85: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
86: libauto.dylib: /usr/lib/libauto.dylib
87: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
88: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
89: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
90: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
91: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
92: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
93: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
94: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
95: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
96: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
97: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
98: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
99: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
100: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
101: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
102: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
103: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
104: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
105: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
106: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
107: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
108: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
109: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
110: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
111: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
112: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
113: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
114: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
115: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
116: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
117: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
118: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
119: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
120: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
121: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
122: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
123: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
124: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
125: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
126: libbsm.dylib: /usr/lib/libbsm.dylib
127: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
128: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
129: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
130: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
131: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
132: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
133: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
134: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.5 (Build 9F2114)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1055
Screen: 1280 x 1024, depth = 32, ltbr = 0, 0, 1024, 1280

Microsoft Application Information:
Error Reporting UUID: A080CB77-93A4-432D-8EE7-5E664AAAE61F
Time from launch: 0 hours, 0 minutes, 14 seconds
Total errors on this client: 27

ElDiabloConCaca · #2 November 29th, 2008, 02:10 PM

If you're running Leopard, have you tried resetting the printing system? You do this by right-clicking in the list of printers in the "Print & Fax" section of the System Preferences.

This will delete all your installed printers and you'll have to re-add them (and re-set up any defaults you have changed in the printer properties), but it's been known to fix mysterious printing problems.

Swires · #3 November 29th, 2008, 02:11 PM

Yes I've done that about 3 times now. It's not worked lol. Even when there are no printers installed Office still crashes.

Swires · #4 November 30th, 2008, 05:58 AM

Any suggestions anyone?

Doctor X · #5 November 30th, 2008, 09:41 AM

Um . . . reinstall MS, then check for updates, and making sure it is registered?

And . . . while it may appear irrelevant, make sure your HD is journaled. When mine was not, I had odd problems including my MS periodically crashing.

--J.D.

Swires · #6 November 30th, 2008, 12:44 PM

Journaling was already enabled. I am using neooffice as a substitute but I really would like word to work.

I have just discovered a related issue. When I try to print from firefox it just quits with no error message or anything else.

DeltaMac · #7 November 30th, 2008, 03:33 PM

Your error log shows that OfficeArt is the module that crashes. Update your Office software, which currently is 12.1.4. Yours reports 12.1.3
Might help, won't hurt to update.

Also, one item in your crash log is questionable (there may be others, but this is a typical one) line #9 under the crashed thread
0x049e853e in -[NSWindow(StoplightWindowSwizzle) __stoplight_close] + 0x00000206 (StoplightHack + 0x0000153e)
AND, then down the list under Loaded Modules:
18: SIMBL (8 Reg=English Loc=0x0000): /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL

You may want to update your SIMBL apps, or just remove the Stoplight software that you installed, which uses SIMBL input manager. It's the first non-Office item listed, and could be the main culprit.....

Swires · #8 December 1st, 2008, 11:32 AM

Removed stoplight! Everything works. Thankyou guys!