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#1
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| Illustrator 10 Install Problem
Trying to install Adobe illustrator 10 on my macbook, running OS X 10.5.6 First of all i get an error that "a valid classic environment wasn't detected", I got this when installing Photoshop as well but the rest of the installation went swimmingly. However, with the Illustrator install it then allows me to put in my product code but then i get an error saying that "the application InstallerVISE quit unexpectedly" and doesn't allow me to install. Please can someone help me out with this, I'd be forever grateful! Craig E. Cub x ps please find complete error report below: Process: Install Adobe Illustrator 10 [302] Path: /Volumes/Adobe® Illustrator® 10/Adobe® Illustrator® 10/Install Adobe Illustrator 10 Identifier: com.MindVision.InstallerVISE Version: 7.2 (7.2 ) Code Type: PPC (Translated) Parent Process: launchd [66] Date/Time: 2008-12-28 20:36:27.581 +0000 OS Version: Mac OS X 10.5.6 (9G55) Report Version: 6 Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000003d Crashed Thread: 0 Thread 0 Crashed: 0 translate 0xb80bcd58 0xb8000000 + 773464 1 translate 0xb80b7007 0xb8000000 + 749575 2 translate 0xb80d49c0 0xb8000000 + 870848 3 translate 0xb813ce79 spin_lock_wrapper + 1981 Thread 1: 0 ??? 0x800bc1c6 0 + 2148254150 1 ??? 0x800c39bc 0 + 2148284860 2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886 3 ??? 0x800ed095 0 + 2148454549 4 ??? 0x800ecf52 0 + 2148454226 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x0000003d edx: 0x0000001b edi: 0x0000003d esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0 ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0x0000003d Binary Images: 0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate Translated Code Information: Rosetta Version: 21.03 Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Volumes/Adobe® Illustrator® 10/Adobe® Illustrator® 10/Install Adobe Illustrator 10 Exception: EXC_BAD_ACCESS (0x0001) Thread 0: Crashed (0xb7fff9d0, 0xb80bcd58) 0x921be8e8: /System/Library/Frameworks/Security.framework/Versions/A/Security : Security::SecurityServer::ClientSession::authExternalize(Security::SecurityServer::Authori zationBlob const&, AuthorizationExternalForm&) + 72 0x921afe84: /System/Library/Frameworks/Security.framework/Versions/A/Security : _AuthorizationMakeExternalForm + 76 0x921b1064: /System/Library/Frameworks/Security.framework/Versions/A/Security : _AuthorizationExecuteWithPrivileges + 64 0x00837a48: No symbol 0x00837404: No symbol 0x010b36fc: No symbol 0x010b3ff0: No symbol 0x01083a0c: No symbol 0x010880a4: No symbol 0x010717c4: No symbol 0x010747b0: No symbol 0x0107bcb4: No symbol 0x0107bf98: No symbol 0x010c0b50: No symbol PPC Thread State srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000 cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x921be8e8 ctr: 0x902124f0 r00: 0x921be8e8 r01: 0xbfffdea0 r02: 0x00000000 r03: 0x0010f470 r04: 0x00000048 r05: 0xa0064518 r06: 0xbfffe0b0 r07: 0x00000000 r08: 0xa1b1c1d3 r09: 0x001378b0 r10: 0x00000008 r11: 0xa03c0c64 r12: 0x902124f0 r13: 0x0000000c r14: 0x0054d8a6 r15: 0x0054d3a0 r16: 0xbfffec5c r17: 0xbfffeca6 r18: 0x0054dcea r19: 0x0054dcf8 r20: 0x000010e3 r21: 0x00000020 r22: 0xbfffeca8 r23: 0x00000000 r24: 0x00000009 r25: 0x00000004 r26: 0xbfffdfc4 r27: 0x0000003d r28: 0x00000f03 r29: 0xa0404f98 r30: 0xbfffdfc4 r31: 0x921be8b0 |
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#2
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You will be wasting your time. Adobe has a support article from 2007, stating that older versions of their software may not work with Leopard. Your Illustrator version 10 is 4 full versions behind the current CS4 version (which would be version 14). Adobe will not provide fixes to get it work on Leopard systems. Your first clue is the "a valid classic environment wasn't detected" error. Leopard does not support the Classic environment at all. And, no Intel Mac will support the Classic environment directly. Bottom line - you won't be able to use that version of Illustrator on your new Mac running Leopard. You will need a (PPC) Mac that has 10.4.x or older, and you will need that Classic (MacOS 9) environment installed.
__________________ Serendipity is a lucky guess ! |
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#3
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| thanks
Deltamac, I feared as much, but it's always nice to clarify. However, I seemed to find a way around it - don't know it's worked :S Craig |
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#4
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Adobe says that even if you should be able to install an older version of Illustrator, you may experience a variety of installation, stability, and reliability issues for which there is no resolution. Here's the full article from Adobe - http://www.adobe.com/support/product...ardsupport.pdf
__________________ Serendipity is a lucky guess ! |
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| 10.5.6, illustrator 10, leopard |
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