Entourage 2004

[Bev Hamer]

I am using my work computer at home, I opened entourage and its as though its the first time I have opened it, no sent or received messages or accounts! I have been going around in circles, in the office 2004 identities there are 4 Main identities? I have switched users and still cannot retrieve any data, also I have just found out that I should have Library/Preferences/Microsoft/Entourage Preferences & Library/Preferences/com.microsoft.DatabaseDaemon.plist they are not in Library Preferences?

[ElDiabloConCaca]

What kind of accounts were they? IMAP? POP? Exchange?

If those were Exchange accounts, then without cached copies of the messages and/or an active connection to your company's Exchange server, you cannot send, receive, or view those email messages.

[MisterMe]

Originally Posted by ElDiabloConCaca

What kind of accounts were they? IMAP? POP? Exchange?

If those were Exchange accounts, then without cached copies of the messages and/or an active connection to your company's Exchange server, you cannot send, receive, or view those email messages.

To illuminate your point, if Bev Hamer's firm uses an Exchange server, then she [probably] cannot use Entourage 2004 or any other email client to access it. She should try her firm's web-based Outlook Web Access.