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#1
April 7th, 2009, 01:00 PM
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| shut down pop-up
Hi, I am getting a pop up "Are you sure you want to shut down your computer now?". The one we get, if pressed the power button to switch it off?. The problem is not consistent and mostly I get if left inactive for some time(random). I have run the hardware test(installer DVD and pressing D) without any issue found. Anybody having any clue, please drop your suggestions. Thanks, Ashif macbook, 10.5.6  |
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#2
April 7th, 2009, 02:20 PM
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Wired keyboard? Wireless keyboard? iMac? Mac Pro? MacBook? MacBook Pro? XServe? Does the problem happen in ALL user accounts, or just one?
__________________ Mac mini 2.0GHz 10.6.2 • 4GB • 320GB • Superdrive • 4 x 1TB USB 2.0 • LED Cinema Display MacBook 2.0GHz Core 2 Duo - White 10.6.2 • 4GB • 250GB • CD-RW/DVD-ROM iPhone 3G 8GB • iPod Touch 8GB • iPod Photo 60GB • iPod nano 1GB • AT&T U-Verse 18Mb/2Mb http://www.jeffhoppe.com |
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#3
April 8th, 2009, 12:25 AM
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Macbook, no external keyboard. The problem happens in all user accounts.
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#4
April 8th, 2009, 04:53 AM
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I was wondering if the error was a Kernel Panic. When you said all users on the Mac are having the problem means the problem is system wide and you need to start looking at hardware going bad.
__________________ Mac Pro Dual 2.8 Quad (1st gen), 14G Ram, Two DVD-RW Drives, OS X 10.6.2 Mac Book Pro Core 2 Duo 2.16Ghz, SuperDrive, ATI X1600, 2GB RAM, OS X 10.6.2 2TB Time Capsule 32G iPhone 3GS Black |
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#5
April 14th, 2009, 05:32 AM
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I have taken it to the Apple authorised service centre yesterday...they will give me their inputs today...keeping my fingers crossed...
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#6
April 14th, 2009, 07:52 AM
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Probably they'll have to replace the keyboard/palmrest/assembly since there's no way of simply replacing the power-on button, which seems to be at fault here.
__________________ iMac 24" 2.4 GHz, 4 GB RAM, 320 GB HD. Mac OS X 10.6.2 MacBook Air 13" 1.6 GHz, 2 GB RAM, 80 GB HD. Mac OS X 10.6.2 Mac mini 1.83 GHz, 2 GB RAM, 80 GB HD. Mac OS X 10.6.2 MacBook nano (Lenovo S10e white) 1.6 GHz, 2 GB RAM, 250 GB HD. Mac OS X 10.5.7 iPhone 3GS 32 GB white. Mac user since 1987, Apple Sales Professional 2009, Apple Product Professional 2007-2009, Apple Certified Support Professional 10.5, Apple Certified Pro Aperture 2 (Level 1) |
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#7
April 15th, 2009, 11:00 PM
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Their intial feedback is, the "top case" needs to be replaced.. hopefully i would get it tomorrow....lets see... Thanks, Ashif |
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#8
April 17th, 2009, 01:34 PM
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They replaced the top case..(keyboard/palmrest/assembly)..all set.... no problem...Thanks a lot guys....
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