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  1. #1
    Greg_Reez's Avatar
    Greg_Reez is offline Registered User
    Join Date
    Jun 2008
    Northern California
    Thanked 4 Times in 4 Posts

    Can't Quit Preview (It's Locked Up)

    I rarely use preview for anything but this time I double clicked a file from a CD that just happened to be a 500mb tif. Preview began launching, but now it is not responding, like its basically frozen. I right clicked the icon in the dock to force quit, nothing. I opened the Force Quit Applications window, highlighted Preview (which is red and says not responding) clicked force quit, nothing.

    So I decided to eject the CD which I can't because it says the disk is in use. I tried to shut my computer down which I also can't, because it says that Preview isn't shutting down.

    Please help, how can I quit the program or shut down my system so I can take the CD out?

    * Tried quitting the process via activity monitor... nothing.

  2. #2
    ElDiabloConCaca's Avatar
    ElDiabloConCaca is offline U.S.D.A. Prime
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    Aug 2001
    San Antonio, Texas
    Thanked 651 Times in 613 Posts
    You can "kill it with impunity" via the Terminal.

    Open Terminal, then use either 'ps' or 'top' to get the PID ("Process ID") of

    Then, in Terminal, type "sudo kill -9 PID" where PID is the PID of Type in your admin password, and it should kill it.
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