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Old October 16th, 2009, 04:00 PM
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Quicktime Prefs Issue

Hello everyone,

When I try to play a video in the web browser, the video won't load. It stays blank and sound plays ok.

After posting this here, I was told to erase my quicktime preferences file. It works and the problem is solved - but only temporarily.

Minutes later, it happens again. I'm sick of erasing this file all the time. What can I do?!

Thanks!
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Old October 18th, 2009, 02:43 PM
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Old October 18th, 2009, 03:12 PM
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If you are running 10.6.1 then there is a fix. Quit Safari & QuickTime and them navigate to the folder /YourHardDrive/Users/YourUserName/Library/Preferences/ and throw out the files:

1. com.apple.QuickTimePlayerX.plist
2. com.apple.quicktimeplayer.plist
3. com.apple.quicktime.plugin.preferences.plist

and other quickTime Preferences files. Then restart Safari and see if that works. Also some users have reported that some older copies of the QuickTime plug-in Perian in Snow Leopard causes this particle error.

Good Luck.
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