Comcast Email Problem with Mail

[bobw]

Download Eudora and try that. You can use it for free and you won't have any problems like this.

[dixonbm]

I'll try eudora, but I didn't really care for the interface. As for entourage I like it except for the way it does the text. I love the Mail displays the text.

[imnokid]

My Mac mail has been bad for a week. Numerous calls to comcast.
My inbox has a lock on it. I am able to send mail, but not receive.
And I cannot delete mail, getting message that
Deleted messages - pop account does not allow messages to be moved to it.
When running connection doctor, it shows no connection to POP account.

All of my mail preferences are set correctly.
I am able to get my incoming mail at the comcast site, but what a HASSLE!!!!!

Anybody have any suggestions?

[Satcomer]

Originally Posted by imnokid

My Mac mail has been bad for a week. Numerous calls to comcast.
My inbox has a lock on it. I am able to send mail, but not receive.
And I cannot delete mail, getting message that
Deleted messages - pop account does not allow messages to be moved to it.
When running connection doctor, it shows no connection to POP account.

All of my mail preferences are set correctly.
I am able to get my incoming mail at the comcast site, but what a HASSLE!!!!!

Anybody have any suggestions?

I guess this is your ISP email server, right? If the pop server is past your Comcast server and change your POP server from port 25 to 587 and that might fix it.

[imnokid]

I'm already in port 587.

[Satcomer]

Well since you ignored by request for more information about what email you were getting well do this the Geeky way:

1. Quit Mail
2. Right down your email settings and go to your comcast site to verify the email server settings (it is import to verify the settings!!!).
3. Go to the folder /YouHardDrive/Users/YourUserName/Library/Preferences/ and delete the file com.apple.mail.plist (you will not lose email so be calm)
4. Open /Applications/Utilities/Keychain Access and in that application do a search for saved passwords for the Comcast email POP server and delete thos files.
5. Open Mail and it's Preferences file and push Accounts tab. In there setup the Mail settings again for Email (by the settings you verified from Comcast because they maybe using SSL or a different port). Also let the email stay on your sever for a day or so. This way you can always right click on the Inbox and look inside the POP email server at you messages in waiting).

If this doesn't work (after you VERIFIED the email server settings from Comcast itself). Doing it manually instead of the Connection Doctor is a little more stable in my book.

Note: I am almost sure that Comcast uses SSL on a special port.