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#1
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i upgraded my two-week-old 17" powerbook from 10.2.6 to 10.2.8. afterwards, every reboot attempt led to an immediate kernel panic. since i still have my 90-day phone support, i called them: it's a "known issue." (i'd like to see steve jobs have a meeting with the guy who pushed out a broken version of OS X.) in case you don't have applecare, the supposed fix: * boot from the OS x install/recovery DVD (insert DVD when the machine is powered on and says "you need to restart", hold down power key until power-down, press power key again and hold down "C" until you see the installer app running) * when you get to the destination window, click Options... * choose "backup and install" (i forget the exact name: don't choose "upgrade" or "erase and install") * check "save user data" or whatever it says * click OK * back to destination window, click Install (system backs out to 10.2.6 or whatever is on your recovery DVD) this is where i am now. supposedly i won't lose any of my system config, personal data, or third-party software. we'll see. jon. p.s. phone support should be free for kernel panics caused by apple, even if you're out of applecare. |
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#2
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I agree jon. Thanks for hint. I hope it's not a very common issue though. Welcome on board |
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#3
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| sorry about the dupe post
i resubmitted my posting form data by mistake; sorry for the duplicate thread above. (i don't have permission to delete it.)
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#4
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Don't worry, I took care of that post.
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#5
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update: something is seriously hosed. i'm burning all my personal data to a DVD and doing an "archive and install" >without< saving user+network preferences. then i get to reconfigure prefs in all apps, one by one, and reinstall apps that aren't happy. i got REAMED by 10.2.8. |
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#6
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final verdict: wipe the hard drive and completely reinstall from DVD. thanks "software update".
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