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  1. #1
    jonmcauliffe is offline Registered User
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    Angry 10.2.8 upgrade --> kernel panic

    i upgraded my two-week-old 17" powerbook from 10.2.6 to 10.2.8. afterwards, every reboot attempt led to an immediate
    kernel panic. since i still have my 90-day phone support, i called them: it's a "known issue." (i'd like to see steve jobs have a meeting with the guy who pushed out a broken version of OS X.)

    in case you don't have applecare, the supposed fix:

    * boot from the OS x install/recovery DVD (insert DVD when the machine is powered on and says "you need to restart", hold down power key until power-down, press power key again and hold down "C" until you see the installer app running)

    * when you get to the destination window, click Options...

    * choose "backup and install" (i forget the exact name: don't choose "upgrade" or "erase and install")

    * check "save user data" or whatever it says

    * click OK

    * back to destination window, click Install

    (system backs out to 10.2.6 or whatever is on your
    recovery DVD)

    this is where i am now. supposedly i won't lose any of my
    system config, personal data, or third-party software. we'll
    see.

    jon.

    p.s. phone support should be free for kernel panics caused by
    apple, even if you're out of applecare.

  2. #2
    Giaguara's Avatar
    Giaguara is offline Chmod 760
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    I agree jon.
    Thanks for hint. I hope it's not a very common issue though.
    Welcome on board
    Mac Mini Server | MacBook Pro | iPhone | Other Macs + a bunch of iPods, Newtons and other toys
    Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do.
    ~ Samuel Clemens | G's corner | Photos | @ Plus+ and Game Center

  3. #3
    jonmcauliffe is offline Registered User
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    sorry about the dupe post

    i resubmitted my posting form data by mistake; sorry for the duplicate thread above. (i don't have permission to delete it.)

  4. #4
    Giaguara's Avatar
    Giaguara is offline Chmod 760
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    Don't worry, I took care of that post.
    Mac Mini Server | MacBook Pro | iPhone | Other Macs + a bunch of iPods, Newtons and other toys
    Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do.
    ~ Samuel Clemens | G's corner | Photos | @ Plus+ and Game Center

  5. #5
    jonmcauliffe is offline Registered User
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    update: something is seriously hosed. i'm burning all my personal data to a DVD and doing an "archive and install" >without< saving user+network preferences. then i get to reconfigure prefs in all apps, one by one, and reinstall apps that aren't happy.

    i got REAMED by 10.2.8.

  6. #6
    jonmcauliffe is offline Registered User
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    final verdict: wipe the hard drive and completely reinstall from DVD. thanks "software update".

 

 

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