Trouble with using HelpViewer

[Manta]

Hi all,

Hope someone can help. Everytime I wish to use the helpviewer in certain apps like Stickies or whatnot it wont load the help menu. Instead, the help window opens but then seizes and I get the beach ball of death and have to force quit the viewer.

Anyone know why this might be happening?

[ex0dus]

I think that you need to be connected to the internet for help to work as this is where it pulls it's info from. It may be very slow on a dialup connection resulting in a beachball.....etc

[symphonix]

Try deleting the file: [UserFolder]/Library/Preferences/com.apple.helpviewer.plist
If this file has become corrupted, it may be the cause.

[Manta]

Thanks guys.

Being a newb. I presume when you delete the preference files they are re-generated when you start whatever program again? Basic settings of course.

[bobw]

Yep

[Manta]

Thanks symphonix your a legend mate. I'll use that for other apps with the same problem. Problem solved.