Print Button Doesn't Work (Not a Peripheral Issue)

[life036]

Hello All,

I'm having a printing problem with ALL the printers I'm trying to print to (I'm on a network with about 10 different makes and models of printers to choose from). I get the same problem no matter which printer I choose from: The print dialogue box comes up, but when I hit the print button nothing happens. The dialogue box just stays there on the screen; it isn't frozen though, because I can still cancel out of it and choose other print options. It doesn't matter which printer I choose, the same thing happens for each one. I've tried deleting and recreating the printers, but that doesn't help. The problem is also independent of which application I am trying to print from - It happens in all apps.

I'm running OS 10.4 on a new PowerBook with all the latest OS updates installed.

Has anyone experienced this before or have any idea what's going on?

Thanks,
Chris

[kilowatt]

I've never heard of anything like this before,

but try creating a new user, and logging in as that user, and pringing from there. Sometimes a file will get messed up that is specific to the user (such as a preference file), and this is the way to tell.

Let us know what happens.

[life036]

OK, I tried creating a new user and printing from there, and the same problem occurs. Is there any way to just reinstall all of OS X's printing software?

Thanks,
Chris

[gsahli]

Try this:
look for Xerox___.plugin(s) in Library>Printers>PPDs and delete. Restart and try again.

(some type of conflict)

[life036]

Ah, my friend, you are a genius.

How did you know it was the Xerox plugins causing this?

Much thanks,
Chris

[gsahli]

Heard about this on the Apple Discussions Forums.