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Old June 3rd, 2008, 12:05 PM
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Red face InDesign link preview issue from a CIFS Windows?

Not a very technical person, but my tech people are not helping me out, so bear with me.

InDesign CS2
Panther 10.3.9
PowerMac G5

I'm testing moving my creative files from a Novell environment (which we have to access using NetWare, which causes all kinds of issues) to a CIFS Windows server. I've also tested this on a CIFS on a Novell server. I connect to this server via SMB through the "Connect to server..." on the finder.

It all seems to work peachy, except InDesign is doing the darndest thing. If I open a photo that was placed in InDesign, then I edit it in Photoshop, then save, InDesign seems to update the link, but it does not show on the preview. I have my Display Performance set to TYPICAL DISPLAY. If I print this page out, I can see my changes, or if I change to HIGH QUALITY DISPLAY, I can see the edit. I can only see the edits if I set it to the highest quality, which of course drags the computer down.

Never seen this, no one in IT or my Mac guy has ever heard about it.

Isn't that odd? It seems like InDesign is keeping the first 'preview' of the file and refusing to change it afterwards. I can completely remove the file from InDesign, then replace it, and still won't change.

Any help would be welcome.
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Old June 3rd, 2008, 01:36 PM
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It sounds more to me like PhotoShop isn't properly saving the thumbnail/preview image inside of the image file.
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Old June 3rd, 2008, 01:59 PM
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Do you think that only could be happening with the new CIFS server I'm testing? It doesn't happen otherwise. I'm mostly using TIFFS and PSDs. Not sure how TIFFs save thumbnail/previews. It could be that Photoshop has an issue saving the preview on the CIFS serve I guess, hu?

Love your name, ElDiabloConCaca.
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Old June 3rd, 2008, 02:12 PM
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It very well could be -- I know for a fact that, in certain configurations, Adobe cautions against working directly on Creative Suite files on a network store... they recommend only working on files locally.

Can you try copying the file(s) to your local hard drive, then going through the motions again and see if the same problem manifests?
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Power Macintosh G4/500MHz "Yikes!" 10.4.11 Server • 1024MB • 3 x 120GB + 320GB • DVR-111D • 2 x Radeon 7000 PCI • 2 x 17" CRT
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iPod Photo 60GB • iPod nano 1GB • AT&T DSL 6Mb/768k
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Old June 4th, 2008, 08:04 AM
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I works fine off my desktop. I copy it back on the server, and I can see the edit. If I edit that file again, I'm back to not seeing the changes.
We've been working on Creative Suite directly off the server (A Novell server) for years with no Creative Suite issues. I wasn't aware of Adobe cautioning against working off a server. We do so because people never remember to copy their stuff from their desktop to the server, so we were always looking for missing files on people's desktops.

Well, that just sucks. I'm gonna have my Mac guy look into this too.
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Old June 4th, 2008, 08:17 AM
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Did you recently update to 10.5.3? Apparently this has something to do with CS and server corruption.

Here's an article on the issue:

http://www.macfixit.com/article.php?...80602114743963
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Old June 4th, 2008, 09:00 AM
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No, still on 10.3.9. I did read some of those posts on 10.5.3.
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