Never buy Apple products again!

[plastic]

OK, Andre, I totally agree with you on this one about "lemons". It happens to the best, not only Apple. And I am sorry you have to had such bad luck with a Mac. My iBook came with broken keys last year. And I was really cheesed.

But that happened to me on my Nokia phone purchase, and it happened to my Handspring Platinum when I first bought it. The screen was faulty.

Just send the iBook in for a check up and they will replace the CD-Rom drive for you if there is something wrong with it.

Sorry to hear about the bad experiences you have with a Mac.

[kendall]

I think though that if a product comes broken out of the box, it should be replaced with a new product, not repaired.

You didn't buy a refurbished Mac, you bought a new one. Why on earth would you want one that has been disassembled, repaired, and put back together? Its certainly not new anymore. This happened to my PowerBook and it came back in worse condition that when I sent it in. They eventually replaced it. Apple really should look into changing that policy of not replacing defective hardware out of the box but repairing it.

Anyway, if your Combo Drive is busted, call up Apple and bitch. Since it is less than a week old, bitch until you get what you want, a replaced unit. They'll replace it with the newest version iBook to.

You will get it, you just have to be persistent. Just keep asking to be bumped up if the person you're talking to wont help you. Trust me, if it came broken out of the box, Apple will eventually give in.

[edX]

anni - you don't seem to take your warning very seriously. once more your post has been edited for multiple infractions of site rules. I hope you find another site to get help for all the problems you create for yourself.

bye.


this thread is closed.