FedEx Hates Apple Deliveries (at least in Madison, WI)

[evildan]

hee hee.

Well the conclusion to this story has a bit of humor as well.

Last Saturday FedEx called me to say they had found my Nano. The representative asked me if I would be willing to wait until "next week sometime" to have it delivered.

I suggested that I pick it up that day... and surprisingly she agreed.

I now have my iPod Nano, and am quite pleased that the FedEx nightmare is over.

As a side note, I received a call on Monday from FedEx assuring me that they would deliver my iPod today (Tuesday). I laughed as I told her I was already holding my iPod and that she needs to update her records.

Interesting. They promised it's delivery to me twice... both times they had no idea where the package actually was when they did so.

Also, I noticed that according the web site my nano has not been delivered.

http://www.fedex.com/Tracking?last_a...itial=x&mps=y&

[Krevinek]

Definitely sounds like that facility has some major issues when it comes to stuff coming from Apple's direction. The problem I usually have with UPS/FedEx/USPS is that anything that requires confirmation, I am never home for because I kinda have this thing called a job, and I live by myself... and the delivery times are guess what, during work hours. So, I am still fighting them to figure out how I can get them to let the apartment manager to sign for the packages, so I don't have to travel 30 minutes out of my way whenever I order something.


Still, reliably losing packages is far worse that what I have to put up with. :P

[evildan]

Krevinek,

Have them deliver it to your work place

Actually I had the same issues with delivery. But ever since I moved to this new apartment place, it's been great. the clubhouse has us sign a waiver which allows packages to be delivered.

Also, another handy thing is when FedEx is at my apartment door, it actually rings my cell phone. I can pick up and talk and even buzz them into the building while I'm at work. It's quite handy.

To end on a positive note, I completely understand these things. When you think about it, the millions of packages coming from thousands of locations, something like this is bound to happen.

I do see this as more of a Madison-FedEx distribution issue,since that seems to be where the packages lose their way.

Also, back to the Apple side of things... I couldn't be happier with my iPod Nano. It's a perfect fit. So far I've been listening to it every day.

[Krevinek]

Originally Posted by evildan

Krevinek,

Have them deliver it to your work place

Actually I had the same issues with delivery. But ever since I moved to this new apartment place, it's been great. the clubhouse has us sign a waiver which allows packages to be delivered.

Also, another handy thing is when FedEx is at my apartment door, it actually rings my cell phone. I can pick up and talk and even buzz them into the building while I'm at work. It's quite handy.

My workplace actually has a policy of no personal packages... but of course, with a campus of 30 thousand in the Pacific Northwest, personal packages could cause some problems.

Buzzing them into the door isn't an issue either, it is just that they have /refused/ my requests to let the manager sign for packages, when calling the phone number I leave in the shipping record. This is annoying especially when it is the /shipper/ that can say "deliver only to the name on the package", and the receiver can't do anything about it.