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#9
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I thought someone might bring up the issue that I should have informed myself better before making a purchase. You are probably right. I could have also asked for schemantics and blueprints too, but I'm not a computer geek, but someone who sees a computer as a tool, not something to revolve my life around. I came to the Apple Store with a some hope of a social contract which people sadly do not abide by anymore, that is, that seller and purchaser are honest with each other, especially when the purchaser is assuming (yes, I know what they say about that word) that he/she, particularly when new to the Mac, will be dealt with fairly in dealings with Apple. One doesn't trust used car salesmen; however, I would have thought this wouldn't be a problem with Apple.
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#10
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A couple of points that people have made that you seem to have missed: a) Apple announces the release of products on the day itself. Usually during a Keynote at some important Mac convention. b) Sales staff in stores are _always_ kept in the dark about upcoming releases. Apple Stores are treated as a separate entity from Apple (someone correct me if I'm wrong, but the reason for this is to not upset the other Apple retailers). c) Lastly, there are rumors about product launches at every large Mac convention. Sifting through the cr... I mean junk is a difficult thing to do. But if you want to be informed about your purchases, well, it's something unavoidable. But as you say, the computer is just a tool to you, so why bother if you have a 1.25 GHz compared to a 1.42 GHz processor? The difference in performance is marginal. Sorry if this sounds harsh, but you asked to be dealt with fairly, and you were. No point complaining about it as there was nothing the sales staff could have done. |
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