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  #9  
Old November 1st, 2006, 10:30 AM
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TTC: I bought a rev a product, which always have more faults. The rest was not all hardware fault. Combi drive died, tech at apple authorized service centre broke logic board in progress of opening it up, then replaced it with a dodgy one and didn't bother to test it., so had to get anothe roen when i relaised. HHD failure was seperate.

NB, Apple service guys are better, this was a licensed guy at Cancom a UK company who were more than awful service wise. Sadly i've forgotten the engineer's name or I'd name and shame him.
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  #10  
Old November 1st, 2006, 10:58 AM
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Apple stores always charge much more than the authorized service dealers. I've seen quotes to fix a screen for $400 when it can be fixed for about 60% of that at an authorized reseller.

I think for the laptops, since they seem to run hotter there is a higher rate of failure, but right now I'm not buying AppleCare. I might when my warranty is about up though. After spending $2300 CAD on the new MacBook Pro I didn't want to spend more.

So far we haven't had any problems with Apple hardware, with a G3, G4, G5, Powerbook G4 and now my MacBook Pro which I just got a day ago so I can't say anything about it yet.
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  #11  
Old November 1st, 2006, 05:28 PM
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FYI, AppleCare info travels with your serial #. There's no need for anything else. I'd say that AppleCare is a good investment, but I'm biased, after sending in an iMac for a $900 logic board repair. It's insurance. You might not need it, or you might need it.
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  #12  
Old November 1st, 2006, 07:36 PM
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Exactly right. Insurance. Ok maybe it's a lot of money, and some have argued that replacing a component is cheaper. But what if you lose a second component? Or a third? Like many others I usually pass for desktops, but get it for laptops.

It's like I say about regular backups -- you'll only need it when you don't have it
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