Macintosh Pride & The Apple Store at Tysons Corner, VA

[mbveau]

Padisha; I think that service problems are affecting the entire computer industry, and Apple's service woes are merely another expression of that fact. Granted, we are used to holding Apple up to a different, higher standard and they have lived up to that for the most part. They are attempting to hold prices down, and one of the ways to cut costs is to outsource where possible. I'm not saying that this is acceptable, but rather, the norm.