What Would You Like to See at Macosx.com?

[Cheryl]

In Tech Support Questions come through with no title. When that happens we can't access it (it comes up Not Found). We need to be able to view it and either trash it or create a title for it.

[ScottW]

Originally Posted by Cheryl

Like the instructions for email accounts

Updated.

[ElDiabloConCaca]

Is it possible to tag/mark and/or edit the subject of a thread that has been "bumped" from the tech support queue(s) into the general forum area?

It's quite a common issue that I happen upon a thread started by someone that I try to help out in, then return a day later to see another similarly-titled thread and content, to which I address the user, informing them that double-posting is frowned upon... the only issue is that the user didn't double post -- they posted once in the forums, once to tech support, and then someone in tech support "moves" the thread into the general forum area -- giving the illusion that the user has double-posted.

It'd be nice if those kinds of moved threads could be prefixed with "[TECH SUPPORT]" or something as to differentiate between those true double-posters, and those normal users who just happened to post in both places (general forums AND tech support).

Or has this issue already been addressed in the past in some fashion?

[Satcomer]

Can wee have forum monitors that actually watch the How To forum because a lot of people are starting threads with questions lately.

[nixgeek]

Originally Posted by Satcomer

Can wee have forum monitors that actually watch the How To forum because a lot of people are starting threads with questions lately.

Or change "HOW-TOs" to "Tutorials"? That part of the name seems to draw much confusion despite the millions of sticky posts there explaining the issue.

[ElDiabloConCaca]

I second nixgeek's suggestion, but I think that, since 99% of the forums here are for asking questions that some users just don't get that there's a forum where questions are not permitted.

Since HOW-TOs need to be written by someone of knowledge and language skills great enough to break a task down into a number of steps and explain it coherently, as well as someone who understands the rules for the HOW-TOs section, perhaps the HOW-TOs section should be read-only for new users, and perhaps read/write for users with greater than X amount of posts? Or something? Maybe? I dunno...

[nixgeek]

Originally Posted by ElDiabloConCaca

I second nixgeek's suggestion, but I think that, since 99% of the forums here are for asking questions that some users just don't get that there's a forum where questions are not permitted.

Since HOW-TOs need to be written by someone of knowledge and language skills great enough to break a task down into a number of steps and explain it coherently, as well as someone who understands the rules for the HOW-TOs section, perhaps the HOW-TOs section should be read-only for new users, and perhaps read/write for users with greater than X amount of posts? Or something? Maybe? I dunno...

Maybe the HOW-TOs can be submitted to the mods for review and then they could be posted with the user's name?

[ElDiabloConCaca]

Originally Posted by nixgeek

Maybe the HOW-TOs can be submitted to the mods for review and then they could be posted with the user's name?

I could, like, so totally, like, live with that!