Okay.. stop with the darn ***SPAM*** editing on my EMAILS!!!

[Jasoco]

Here is the reply I got today:

Dear Jason,

Thank you for your message concerning the Comcast High-Speed Internet
service.

We understand that you must be anxious to have this issue resolved. We
can help you with this.

Comcast supports only the software that it provides with the Comcast
High-Speed Internet service. This includes:

~Internet Explorer
~Outlook Express

Comcast does not support other software products. SpamAssassin is a
third party software program that is downloaded off of the internet. We
did not provide this program and we have no way of controlling this.
What we would suggest is that you contact the provider of this program
for instructions on either disabling or uninstalling the program. We are
not certified by the third party software companies to advise on their
products or to configure them. Please understand that we may not be able
to help you with problems concerning unsupported software.

We hope that this information helps in resolving your issue. We
apologize for any inconvenience that this may have caused you.

Unfortunately at this time we are unable to give you a reference number
for this issue. We apologize for this.

Thank you for contacting Comcast High-Speed Internet. For answers to
frequently asked questions and updates on new features, please visit
www.comcast.net and select Help. You may also contact our Customer Call
Center at 1-800-COMCAST.

If there is anything else we can help you with, please contact us.
Thank you for choosing Comcast.

Sincerely,

Kimberly
Comcast Customer Care

Funny they thought I was an idiot Windows user who installed something by accident and wanted Comcast to fix it. I came THIS close to going Mac Zealot on them.

So, do we know if it is MacOSX.com? Comcast denies all responsibility. This is like Iraq or something. "We do not have any weapons of Spam destruction installed in our country."

[Jasoco]

Strange. See what you get when you are persistant?

I just got this new reply after replying to the last:

Dear Mr. Anderson,

Thank you for your message concerning the Comcast high speed internet
service.

We are very sorry for any inconvenience that this may have caused you
and we understand that getting email errors can be frustrating.

I have disabled the spam filter for your account.

I am unable to give you a reference number at this time.


If there is anything else that we can help you with regarding this or
any other issue. You can also contact us via Comcast online support, or
visit our web page at: http://online.comcast.net/help/
Sincerely,
Thomas
Comcast Customer Care Specialist

I haven't tested it yet as I am waiting for a new email from one of the formerly SPAM FILTERED addresses.

[Twiddles fingers]

[Jasoco]

Damn. Nope. Still getting the emails. What have we heard from Scott?

[ScottW]

If you really want to get ahold of me, contact webmaster@macosx.com.

Well, one customer complaint against Spam Assassin. Actually, we have been running SpamAssassin for quite awhile now, just changed how it is handled.

By Monday I will have a script online that will allow you to...

a) have no filtering
b) Keep your **SPAM** coming
c) Let us auto-delete any SPAM

Obviously, if you like the feature overall and have a few sites like MacAddict you want to be white_listed, then we would consider adding them, and then they won't get caught in the filter.

You are unable to modify your own whitelist, blacklist and grading policy.

Most people had spamassassin running before, they just didn't know it.

I had hoped to have the "change your filters" script online faster, but ran into some technical glitches.

Scott

[Jasoco]

I don't want to have to White_list sites. I want to white_list all email coming to ME. I want ALL my email. Can you do that?

I'm glad I finally got an answer as too who did it. Even after practically blaming Comcast for it. Not practically. I DID blame them. I blamed them BAD.

[ScottW]

Well, that is why it is always good to make sure you have proper information before blaming anyone.

You are still getting all your emails, they just have the spam tag if it finds them to be that. I will see about getting the filter removed for your account.

[Jasoco]

I wish you would. It may seem trivial, but that extra text at the beginning of the emails is screwing my whole routine up. And I can't take it!

Go ahead. Call me weird. My friend does. But he doesn't need things the way I do. I don't like scrolling in my Notification Replies! That is what this Spam filter is doing! It is making me scroll. And THAT I can't stand. If Comcast weren't so sucky and Mail didn't keep jumping all the time when trying to access my account, I'd use that. I got MacOSX.com Email because I wanted something permanent that I wouldn't need to change when I change ISP's. And at the price I paid, it was a great deal for what I got it for.

I blamed Comcast first because you guys said it wasn't MacOSX.com. I blamed you first because that's where the email was going through. Now I've alienated myself with the Comcast support people and I hope they forget who I am in case I need their help. I don't want to be put on the list as "Difficult". (Like that Seinfeld episode.)

[ScottW]

"I don't want to be put on the list as "Difficult"."

Jasoco, that's okay, you already are.