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#1
August 20th, 2007, 10:04 AM
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| failed attachment on mac with verizon dsl new to mac from vista-verizon will send and receive emails but unable to attach files,fotos-need help on what to do  |
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#2
August 20th, 2007, 10:33 AM
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| Do you get an error message? Are you using Apple's Mail app? Are these large files? If you are using Apple's Mail app, verify settings are as Verizon requires: http://netservices.verizon.net/porta...zon&case=27526
__________________ Power to Burn. At speeds of up to 733MHz, The most powerful Mac in history burns CDs, burns DVDs, and burns Pentiums - apple website, oct 4, 1999. advertisement for the powermac g4 |
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#3
August 20th, 2007, 11:55 AM
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| thanks eric-i am not using mac mail. the file is small. the verizon compose letter is different in that the browse and attach box dont work. verizon says"the file you are attaching is either empty or invalid.please verify the file path"mac support says its verizons problem. verizon says i will be unable to attach files using a mac puter.can i use another browser? is it difficult to set up. i bought the mac book"that should have been in the box" cause at 72 and a neophite i need to cookbook the directions,but nothing in that book that helps. thanks |
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#4
August 20th, 2007, 01:42 PM
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| If you haven't, try firefox. It has better compatibility than Safari. You may also want to try to configure a Mail client (such as Apple's Mail or Entourage), as they should work no matter the platform.
__________________ Power to Burn. At speeds of up to 733MHz, The most powerful Mac in history burns CDs, burns DVDs, and burns Pentiums - apple website, oct 4, 1999. advertisement for the powermac g4 |
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#6
August 21st, 2007, 04:32 PM
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| For a self-proclaimed newbie, I highly doubt they'd know an RGB colorspace JPEG file from a non-RGB colorspace JPEG file. Hell, I'm a tad more experienced than a newbie, and that's not something that would occur to me straight off the bat as a problem. I would second the recommendation of trying out the FireFox web browser. It is, indeed, more compatible with some sites that make use of forms than Safari is -- I occasionally run into websites that Safari doesn't like that FireFox works with flawlessly. I still use Safari for everything, but if and when I do encounter said sites, I'll temporarily launch FireFox to get the work done.
__________________ Power Macintosh G4/500MHz "Yikes!" 10.4.11 Server • 1024MB • 3 x 120GB + 320GB • DVR-111D • 2 x Radeon 7000 PCI • 2 x 17" CRT MacBook 2.0GHz Core 2 Duo - White 10.5.5 • 2048MB • 80GB • CD-RW/DVD-ROM iPod Photo 60GB • iPod nano 1GB • AT&T DSL 6Mb/768k http://www.jeffhoppe.com |
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#7
August 21st, 2007, 04:49 PM
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| ignorance is no excuse.  If the file is in a strange format or corrupt your isp may not send it.
__________________ Powerpoint is not a design application |
