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TICKET ARCHIVE -> Epson And Mac

endlessknight - Jun 24, 2005 - 11:46 am

Hi, I've just bought an Epson Stylus CX3650 and everything works fine (scanner etc.), but I cannot find the printer. When I go to print an everyday page of normal writing I cannot choose the CX3650. I'm using mac OS 10.39. Any suggestions? Paul

gsahli - Jun 24, 2005 - 12:50 pm

Repair permissions (Disk Utility), Delete Print Prefs - search for files (File>Find) that start with com.apple.print and delete them all. Restart the Mac. Delete and re-ADD the printer in Printer Setup Utility.

Or, is it possible that you didn't ADD in Printer Setup yet?

endlessknight - Jun 24, 2005 - 2:44 pm

Thanks a million for replying. You're right. I've ADDED nothing. But that 's because I quite simply can't. It says in the Instructions that on Restarting you then have to go into Applications > Utilities > Printer Center (or Utility for Printer Configuration) and then ADD. Yet in Utilities I can find nothing of the sort.

gsahli - Jun 24, 2005 - 3:44 pm

You're looking for Printer Setup Utility (Print Center is the old name). You can also access this from the Print & Fax Prefs pane in System Prefs.

endlessknight - Jun 24, 2005 - 5:00 pm

I tried that. It won't configure anything for me. Also, I did a search for Printer Setup Utility, and nothing came up. Maybe I threw something away one day during an overzealous clean-up of my mac.

gsahli - Jun 24, 2005 - 5:26 pm

There's a utility called Pacifist on Versiontracker.com that helps you install individual files from the Panther CD/DVDs.

endlessknight - Jun 24, 2005 - 5:46 pm

You're the greatest. What should I download exactly?

gsahli - Jun 24, 2005 - 9:07 pm

Download the program Pacifist. When you run the program, it has you put the Panther CDs/DVD in and it indexes them, so you can choose exactly which file you want to install -- Printer Setup Utility.

endlessknight - Jun 25, 2005 - 2:40 am

But my system update to Panther (I presume you mean OS 10.3.9?)was automatic: I don't have any CD/DVD's.

endlessknight - Jun 25, 2005 - 2:58 am

I don't have the Console application. Printer Setup Repair is asking for it.

gsahli - Jun 25, 2005 - 6:23 am

Paul,
It sounds like you deleted several important things.
I recommend you reinstall OS X using the Archive and Install option in the installer, then use the Combination Updater (download from Apple) to update to 10.3.9.

endlessknight - Jun 25, 2005 - 8:32 am

DONE! DONE! DONE! It workks!! I did as you said in an earlier message. First, I downloaded Print Setup Repair; then I transferred Console from my wife's Apple and Print Setup from her preferences (I had deleted both!). Then I ran PSR and repaired all permissions. Then I deleted all printer files (again using PSR, but first making a Backup) and then Restarted. Hey presto, I turn on the printer, inserted the USB and Added. Bob's your uncle.

Okay, now what can I do for you? Apart from inundate you with new customers (I'm going to tell absolutely everyone that you exist).

Cheers, and thanks again. Paul

gsahli - Jun 25, 2005 - 9:37 am

I'm glad it worked out!
(I'm nearly inundated with customers - thanks.)