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TICKET ARCHIVE -> Appleworks Will Not Launch!

chocolatemuse - Aug 16, 2005 - 10:45 pm

My computer is a Power G5 and this is a OS X Until today, I could always click onto the appleworks icon and it would immediately lauch! Now it won't! The computer trys to find it as the rainbow disk spins...but it JUST won't lauch. The top bar show, but it is empty. I am abeginner troubleshoooter. Please help!

Best,
Chocolatemuse

skapp - Aug 17, 2005 - 12:49 am

From the Finder, click on the Go menu, then slide down to the Recent Folders, then select Clear Menu in the sub-menu. See if that doesn't fix the problem. If it does not, then try the following:

Complements of MacJack:

1. Navigate to YourHome/Library/Fonts - drag this folder to the desktop.
•*Restart and test your applications.
• If they work start adding the fonts back few at a time.
( A likely suspects are Time RO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)

2. Check Preferences Thoroughly:

• Go to Users/Your_Name/Library/Preferences and trash the files:
- com.apple.ATS.plist
- com.apple.BezelServices.plist
Restart. If this did not help, go to Users/Your_Name/Library and drag the folder Preferences to the desktop. Restart and see if this solved the problem

• Navigate to YourHome/Library/Preferences drag this folder to the desktop.
• Restart and test your applications.
• If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
*** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)

3. Check Permissions Inside Home Folder
*** • Navigate to yourhome/library.
*** • Get Info (Command + i) on the "Applications Support" folder.
*** • Open the "Ownership & permissions" disclosure triangle.
*** • Make sure you are the owner, with "read and write" access.
****• Click on "apply to all"
*** • If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.

Note:
The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.

chocolatemuse - Aug 17, 2005 - 1:40 am

Thank you MacJack....number 3 of your suggestions worked! I learned a LOT about my computer, just from reading and going through your suggestions! Again....TNX!!!!

skapp - Aug 17, 2005 - 5:01 am

I am not MacJack, Charlotte, I am Steve. However, the fixes I sent to you were outlined by another Mac helper whose handle is MacJack.

I'm glad this helped fix your problem.

chocolatemuse - Aug 17, 2005 - 12:36 pm

OH.....thank you Steve! So far you have had the best advice.....
Have an awesome day! : )