I am writing this for my mother who is 80 years old and a new Mac user, living about 7000 miles away!
2 days ago her mail app got hung up, I believe. When she clicks on "new" the beach ball comes up. It seems she can receive mail and also send (via hitting reply), though according to her, she cannot check the trash, sent or out boxes.
She is on Panther, iMac, using the build in analog modem in dial-up mode. Currently very flustered!
I do not think her Mac itself is the problem as she can work on it as usual. The beach ball is only in the mail app.
Any ideas?
Thx from trusty daughter PKay