Ticket Options

Question Details

TICKET ARCHIVE -> Can Not Add Printer

sandman89 - Aug 18, 2005 - 3:59 pm

How can I add a printer? I have an espon stylus CX5400 and an epson stylus CX 4600. I have used both of them with this Mac before. The Mac is an e-Mac and my operating system is OSX 10.2.8. Everytime I try to add the printer I get a message that Error-1 has occured.

I also have another problem. I don't know if it is related. I have an e-mail that I can not delete.

Thanks for the help. Ted

gsahli - Aug 18, 2005 - 4:52 pm

Start by repairing permissions (Disk Utility).
Restart the Mac.
Now try ADDing.

sandman89 - Aug 18, 2005 - 6:37 pm

I got the same message..."An error occured while trying to add selected
printers. Error - 1

gsahli - Aug 18, 2005 - 7:00 pm

Ted, I'm giving you some more maintenance steps to try one at a time, then try Adding the printer and print after each step.

Delete Print Prefs - search for (File>Find) files that start with com.apple.print and delete them all and restart.
Try Printer Setup/Print Center Repair from www.fixamac.net.
Use a Disk Utility like Disk Warrior to repair the HD.
If there is a downloadable Combination Updater from Apple, use it to re-Update OS X.

The unspoken last step is to reinstall OS X using the Archive & Install option in the installer.

Good luck.

sandman89 - Aug 18, 2005 - 11:19 pm

Thanks for trying. Nothing worked. I guess it's time to reinstall.