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Question Profile
| DATE | Aug 15, 1998 |
| TICKET | #294007 |
| STATUS | Closed |
| SUBJECT | |
| CAT | |
| TYPE | |
| DESC | |
| DESC | |
| PLATFORM | |
| MODEL | |
| PROC | |
| RAM | |
| DRIVE | |
| NAME | |
| USERNAME | |
| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> computer freezes
No Wonder User - Aug 15, 1998 - 6:56 am
KNOWLEDGE LEVEL: Beginner
PROBLEM: Other
COMPUTER TYPE:
MODEL:
RAM: 32meg
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
my computer freezes frquently while I'm on the internet. It always happens during a mouseclick while scrolling down a page. Sometimes I see repeating lines at the end of the frozen page giving the appearance of coming to a screeching halt. I've checked my modem speed, cleared the temporary internet folder thing. Could it be phone static? It seems to happen less when my teenage daughter is away. Poltergeists maybe?
Send Attachments? Yes
PROBLEM: Other
COMPUTER TYPE:
MODEL:
RAM: 32meg
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
my computer freezes frquently while I'm on the internet. It always happens during a mouseclick while scrolling down a page. Sometimes I see repeating lines at the end of the frozen page giving the appearance of coming to a screeching halt. I've checked my modem speed, cleared the temporary internet folder thing. Could it be phone static? It seems to happen less when my teenage daughter is away. Poltergeists maybe?
Send Attachments? Yes
No Wonder Tech - Aug 17, 1998 - 11:33 am
What kind of browser do you have? Is it Internet Explorer 4.0? Do you have the active desktop part?
What kind of mouse? MS inteliimouse with 3 buttons or a wheel?
What kind of video card?
Any combination of the above have been known to cause freezes like you described. best way to resolve it is to update the drivers for the mouse and/or video card and remove the active desktop component in the time being (if installed).
Any questions? davidhou@nowonder.com
What kind of mouse? MS inteliimouse with 3 buttons or a wheel?
What kind of video card?
Any combination of the above have been known to cause freezes like you described. best way to resolve it is to update the drivers for the mouse and/or video card and remove the active desktop component in the time being (if installed).
Any questions? davidhou@nowonder.com
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