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TICKET ARCHIVE -> Corrupted diacritical accents in iTunes

daniv - Jul 19, 2008 - 10:53 pm

I updated to iTunes 7.7 (running OS X 10.4.11) and discovered that all
the diacritical accents in the mp3 tags have been corrupted. They
still look normal in the play window, but when I open info for any
mp3, I get strange-looking characters.

Since much of my iTunes library consists of Brazilian music, this is a major annoyance.

Obviously, I can't go through thousands of tracks to correct the problem
manually.

Is there a relatively convenient way to solve this problem?

--
Daniella

daniv - Jul 21, 2008 - 1:23 pm

If the accents occur in an artist's name or album title, iTunes opens a separate folder with the corrupted name, so tunes whose title does not include diacritical accents are no longer grouped in the same folder with the accented ones.

The accent corruption carries over to the Finder.

daniv - Jul 21, 2008 - 1:59 pm

I just discovered that the accents look normal in the playlist until I
play a specific track. As soon as it starts playing, the accents
change.

daniv - Jul 21, 2008 - 2:22 pm

Nick Holmes in discussions.apple.com pprovided this solution:

In iTunes, select your Music Library (the first entry at the top left in the side bar)

Press cmd & A keys (Select All)

In the menu bar, go to Advanced > Convert ID3 tags. Click on "None" to reveal the choices available and choose version 2.4, then on click OK.

Note: this will not repair damaged accented characters on songs you have already played since updating to iTunes 7.7. You should correct these before updating the tags.