Ticket Options

Question Details

TICKET ARCHIVE -> Deleted Itune

iloverachel - Aug 3, 2005 - 3:32 am

i run mac os x 10.2 and i recently trashed and deleted itunes 4.9 cause it wasnt working right. now i cant install another itunes. i went to apple.com and downloaded itunes but when i go to install it, it reads, " itunes 4.9.dmg" failed to mount due to erroe 95. (no mountable file systems) i dont know what to do. please help cause i have a 40gb ipod to fill.

guido

bobw - Aug 3, 2005 - 11:31 am

Hi Paul

This is a known and widespread problem in 10.2.

Try the following;

Open the "Terminal" and log in as "root".

Open Terminal

TYPE
"sudo sh"
At prompt enter (your) admin password

TYPE
"passwd root"
At prompt enter new root password. (can use same password)

TYPE
"exit"

Then while the "Terminal" is still open, double click the ".dmg" file and see if it moints.
======================================================

If the above doesn't work, at the Prompt in Terminal, copy/paste or type thsi;

hdiutil mount

Leave a space after 'mount' and drag the dmg to that window and hit return.


--------

Bobw - Macosx.com Tech Support

iloverachel - Aug 3, 2005 - 8:37 pm

one more question, my 10.2 was a ripped copy, soo i dont have an admin password if that makes any difference...

paul

bobw - Aug 4, 2005 - 10:03 am

Paul

Isn'y your main account an admin account? If so, it should have a password. How do you install anything without a password?
--------

Bobw - Macosx.com Tech Support

iloverachel - Aug 4, 2005 - 11:15 am

yeah forget about that i figured it out but i opened up terminal and it opens up saying" last login: date time on ttyp1 [my name-computer:~] my name% then a litle rectangular box. how do you log on? i tried typing root where that rectangular box and hit enter but it says command not found and then i tried typing sudo sh and it reads, " we trust you have received the usual lecture from the local System Administrator. it usually boils down to these two things: 1)respect the privacy of others. 2) think before you type." then it says password and i tried typing but it wont let me. i really hope this makes sense to you because i don't what the heck I'm doing thanks

Paul

bobw - Aug 4, 2005 - 11:22 am

Paul

This is a normal warning message;

'" we trust you have received the usual lecture from the local System Administrator. it usually boils down to these two things: 1)respect the privacy of others. 2) think before you type."'

When you type the password, you won't see anything, not even the cursor moving, try again and then hit return. If it doesn't work, you'll need an OS disk to reset the password.
--------

Bobw - Macosx.com Tech Support

iloverachel - Aug 4, 2005 - 8:33 pm

hey bob, it worked. i got itunes installer on my desktop,but there's another prob, i went to download 10.2 8 on my update software cause thats what i need to run itunes 4.9 the prob is when i go to install 10.2 8 it reads hard disk to full you need 804mb to run it and i need to delete some files in my hard disk. now i think i know what the prob is but i don't know how to fix it. realizing that i didn't have itunes anymore i decided to reinstall 10.2 and i did. it didn't erase my previous hd leaving me with a "previous folder" of my old hard drive in my current hard drive? i cant trash the "previous folder" cause it says it belongs to root. is this the reason why i cant install 10. 2 8?by the way i really want to thank you and macox.com for your help its better than paying $50 just to talk to a apple representative!
Paul

bobw - Aug 5, 2005 - 9:11 am

Paul

This Apple page will show you how to enable Root;

http://docs.info.apple.com/article.html?artnum=106290

After you're done with it, disable it.

You can also use Terminal to delete hard to delete items this way;

Open the Terminal Application (in Utilities folder) and type:

cd ~/.Trash


sudo rm -rf

put a space after the f and drag the item you want deleted to the terminal so that its path is automatically entered, then press return

give it your admin password and hit return

--------

Bobw - Macosx.com Tech Support

iloverachel - Aug 5, 2005 - 10:02 am

bob it reads, cd: too many arguments?

bobw - Aug 5, 2005 - 10:17 am

Paul

Copy/paste this in Terminal - cd ~/.Trash

then hit Return

then copy paste this in that window - sudo rm -rf

put a space after the f and drag the item you want deleted to the terminal so that its path is automatically entered, then press return



--------

Bobw - Macosx.com Tech Support

iloverachel - Aug 5, 2005 - 11:24 am

Bob it worked , thanks for all your help.

paul