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TICKET ARCHIVE -> G3/Sony 19" problem

No Wonder User - Sep 17, 1998 - 4:25 am

Knowledge Level: Intermediate

Problem: Hardware
Computer Type: Apple
Model: G3 266 MT
RAM: 65+
RAM Enhancer: None
OS Version: MacOS 8.1

Description:
I recently purchased a G3 266 MT to replace a Centris 650. I also purchased a Sony 400PS 19" monitor. I added VRam to my G3 so it now has 6MB. Even though the control panel for monitors shows options up to 1280X1024, I can only use 1152X870 at thousands of colors or 832X624 at millions of colors. If I try to exceed these figures I get distortion on the lower part of the screen. Apple says the G3 will support more than this, and Sony sent me a different adapter which didn't help. I would like to be able to use
1152X870 at millions of colors. What is wrong?


Send Attachments? Yes

No Wonder Tech - Sep 18, 1998 - 2:11 pm

Hello Robert and Welcome to No Wonder!

Other than switching out your adapter my only other thoughts would be that maybe you've got a defective monitor or faulty VRAM. Do you have access to another monitor that you can use to test these higher resolutions? I'd give that a shot and if it works with another monitor you'll know that the problem is with your new Sony and you can return it under waranty.

Good Luck,

Kristina
kristina@nowonder.com