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TICKET ARCHIVE -> Mac Os 10.2.8 Safari Quits

fourones - Aug 5, 2005 - 11:03 pm

I have an imac power PC g3, 400mhz w/ 10.2.8 installed. When I start Safari my home page "google" appears,. After I type 1 or 2 letters in the search engine, Safari unexpectedly quits. I've tried to:

remove the com.apple/quicktime preferences but there wern't any.I've reset safari and emptied cache. and I also cleared history and reset the tabs.

So far it's a no go.

thanks for your help

Sean

philippe99 - Aug 6, 2005 - 12:14 pm

Sean, welcome on macosx.com

(1) Could you try to repair permissions
(must be admin)
Launch Applications/Utilities/DiskUtility
On the left pane, select the drive
On the right, select the First Aid (or SOS) tab
Then click on repair permissions and let run; don not worry about messages like " new permissions...."
Quit DiskUtility
Shutdown and reboot
Test Safari

(2) you coul alos try to install the 10.2.8 combo
http://www.apple.com/support/downloa...bo_10_2_8.html
over your existing 10.2.8
After installing, repair permissions again


Regards
Philippe

fourones - Aug 7, 2005 - 10:19 pm

Philippe,

thanks for the advice. I tried to repair permissions and all that, and I have the combo installer (it's what I used in the 1st place. It turns out I can run safari as long I don't type anything into a search field like google (this main page one, not the top right corner one) or in the subject heading of my yahoo account. I don't have the com.apple.safari file in my library. any other possibilities,

thanks

Sean

fourones - Aug 7, 2005 - 11:08 pm

Philippe,

thanks for the advice. I tried to repair permissions and all that, and I have the combo installer (it's what I used in the 1st place. It turns out I can run safari as long I don't type anything into a search field like google (this main page one, not the top right corner one) or in the subject heading of my yahoo account. I don't have the com.apple.safari file in my library. any other possibilities,

thanks

Sean

philippe99 - Aug 8, 2005 - 4:02 am

com.apple.Safari.plist is in ~/Library/Preferences where ~ represents your Home icon
If you can launch Safari, you must have one
Philippe

fourones - Aug 8, 2005 - 1:23 pm

Philippe,

So I trashed the com.apple.Safari.plist. but it didn't change the fact that I can't type a search in google or a recipient/subject heading in yahoo mail. there was another website that had a search area that caused it to crash as well. Strangely enough I can type a search in yahoo. So I'm working with a delicate safari. any guess as to why its only the search part?


thanks

Sean

philippe99 - Aug 8, 2005 - 1:46 pm

Well, search part are often handled by Java.
Could you try to download Firefox from www.mozilla.org and go to the same pages which fail with Safari ?
Regards
Philippe

fourones - Aug 8, 2005 - 2:56 pm

actually I've tried downloading firefox but it just starts to bounce in the dock and then stops, and nothing happens. I've tried to download it a few different ways but without sucuess.

philippe99 - Aug 8, 2005 - 4:20 pm

Sean, could you launch Applications/Utilities/Console and browse within to find a crash log of Safari

Perhaps a Safari.crash.log file in you hard drive; use the Finder serarch facility to find it.
I would like to know its content inf any
Philippe

fourones - Aug 8, 2005 - 5:01 pm

So here's the deal, i changed my homepage from google to yahoo and then my computer crahshed to the point where i just had to restart it (i had a bunch of stuff open). this time when i rebooted it, it seems to be working fine. i don' t know. firefox won't mount but safari seems to be working ok for now and i evisited some of the previous problem sites and they work fine. thanks for your help and pacience...

sean

the console said (over and over):
2005-08-08 11:53:17.891 safari[452] gif decompressor: gif image ran out of compressed data at offset 0x21



and here is a sample of the safari crash log:

date/time: 2005-07-24 04:16:53 -0700
os version: 10.2.8 (build 6r73)
host: felix-cats-computer.local.

command: safari
pid: 5537

exception: exc_bad_access (0x0001)
codes: kern_protection_failure (0x0002) at 0x00000000

thread 0 crashed:
#0 0x93a57bf4 in _zn7c4_view11addpropertyerk11c4_property
#1 0x93a55558 in _zn10c4_storage11descriptionepkc
#2 0x93a53eac in _z16getviewfromtablepk10__cfstring
#3 0x93a5e610 in getcardcount
#4 0x93a5e510 in +[abinfo _setupwithsharedaddressbook:]
#5 0x93a5c738 in +[abaddressbook _sharedaddressbook]
#6 0x93a5c4f0 in +[abaddressbook sharedaddressbook]
#7 0x0005470c in 0x5470c
#8 0x000244d4 in 0x244d4
#9 0x00023388 in 0x23388
#10 0x00053ff8 in 0x53ff8
#11 0x000474e8 in 0x474e8
#12 0x97e0cfa0 in __nsfiredelayedperform
#13 0x90163230 in __cfrunloopdotimer
#14 0x90148d28 in __cfrunlooprun
#15 0x90180f58 in cfrunlooprunspecific
#16 0x969a3b70 in runcurrenteventloopinmode
#17 0x969b3b00 in receivenexteventcommon
#18 0x969dabbc in blockuntilnexteventmatchinglistinmode
#19 0x9308dedc in _dpsnextevent
#20 0x930a0158 in -[nsapplication nexteventmatchingmask:untildate:inmode:dequeue:]
#21 0x00009920 in 0x9920
#22 0x930b1d88 in -[nsapplication run]
#23 0x9315fc58 in nsapplicationmain
#24 0x000071b4 in 0x71b4
#25 0x00007034 in 0x7034

thread 1:
#0 0x90073ba8 in mach_msg_trap
#1 0x90005ed0 in mach_msg
#2 0x901489f0 in __cfrunlooprun
#3 0x90180f58 in cfrunlooprunspecific
#4 0x97e05680 in -[nsrunloop runmode:beforedate:]
#5 0x97e19188 in -[nsrunloop run]
#6 0x7e363a30 in +[webfiledatabase _syncloop:]
#7 0x97e2cc50 in forkthreadforfunction
#8 0x90020c28 in _pthread_body

thread 2:
#0 0x90073ba8 in mach_msg_trap
#1 0x90005ed0 in mach_msg
#2 0x901489f0 in __cfrunlooprun
#3 0x90180f58 in cfrunlooprunspecific
#4 0x97e05680 in -[nsrunloop runmode:beforedate:]
#5 0x97e19188 in -[nsrunloop run]
#6 0x97e68650 in +[nsurlconnection(nsurlconnectioninternal) _resourceloadloop:]
#7 0x97e2cc50 in forkthreadforfunction
#8 0x90020c28 in _pthread_body

thread 3:
#0 0x9002568c in select
#1 0x97ef47a4 in _loadrunloop
#2 0x90020c28 in _pthread_body

thread 4:
#0 0x90073ba8 in mach_msg_trap
#1 0x90005ed0 in mach_msg
#2 0x901489f0 in __cfrunlooprun
#3 0x90180f58 in cfrunlooprunspecific
#4 0x97e05680 in -[nsrunloop runmode:beforedate:]
#5 0x97e19188 in -[nsrunloop run]
#6 0x97e67f94 in +[nsurlcache _diskcachesyncloop:]
#7 0x97e2cc50 in forkthreadforfunction
#8 0x90020c28 in _pthread_body

thread 5:
#0 0x9003e9a8 in semaphore_wait_signal_trap
#1 0x9003e7c4 in _pthread_cond_wait
#2 0x97e340a0 in -[nsconditionlock lockwhencondition:]
#3 0x930819a0 in -[nsuiheartbeat _heartbeatthread:]
#4 0x97e2cc50 in forkthreadforfunction
#5 0x90020c28 in _pthread_body

thread 6:
#0 0x90073ba8 in mach_msg_trap
#1 0x90005ed0 in mach_msg
#2 0x901489f0 in __cfrunlooprun
#3 0x90180f58 in cfrunlooprunspecific
#4 0x9465c1c0 in _zn10halrunloop9ownthreadepv
#5 0x946511b0 in _zn9capthread5entryeps_
#6 0x90020c28 in _pthread_body

thread 7:
#0 0x9002568c in select
#1 0x90161830 in __cfsocketmanager
#2 0x90020c28 in _pthread_body

ppc thread state:
srr0: 0x93a57bf4 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x93a54658 ctr: 0x9005e1f8 mq: 0x00000000
r0: 0x93a5464c r1: 0xbfffe570 r2: 0x44002280 r3: 0x00000000
r4: 0xbfffe5b0 r5: 0x00000000 r6: 0x80808080 r7: 0x00000002
r8: 0x000fb010 r9: 0x00000001 r10: 0x0244f010 r11: 0xa00044b0
r12: 0x9005e1f8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
r16: 0x00000001 r17: 0x00000000 r18: 0x24002280 r19: 0x00000000
r20: 0x0000aa77 r21: 0x00000000 r22: 0x000fc110 r23: 0x000fc218
r24: 0x00000001 r25: 0xbfffe6d0 r26: 0xa3a53e28 r27: 0xbfffe660
r28: 0xbfffe5b0 r29: 0x00000000 r30: 0x00000000 r31: 0x93a53e28

**********

philippe99 - Aug 9, 2005 - 9:26 am

Sean,
(1)about Firefox bouncing behavior
Everytime I installed a Firefox new version, I have to start (the 1st start) this new version two or three times before it really opens insteab og bouncing in the dock

(2)
> 2005-08-08 11:53:17.891 safari[452] gif decompressor
In HardDisk/Library, do you have a folder named
- Input Managers
if yes, which files in (except the classical Java,Quicktime stuff) ?
Same for your own Library : your Home icon -> Library

(3)
An unusable QuickTime preference can cause Safari to quit when you click on a media link. To check for that issue, follow these steps:
If Safari is open, quit it (Command-Q).
Click the Finder icon in the Dock.
From the Go menu, choose Go to Folder.
Type: ~/Library/Preferences/
Click Go.
Locate this file: com.apple.quicktime.plugin.preferences.plist
Drag the file to the desktop.
Reopen Safari.
(Note: The tilde (~) character represents your home folder)


Regards
Philippe