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TICKET ARCHIVE -> Mail Apparently "sent" But Not Really

Exploding Vole - Jun 5, 2005 - 4:42 pm

I am nearing my wit's end.


I'm running Mac Mail 1.3.11 (v622) on an iBook 6G4 (10.3.9). Have been delighted until two weeks ago, when my e-mails appeared to stop reaching their destination, though Mac Mail had dutifully stored them in my "sent" folder.

I contacted my ISP; they told me to send them a test e-mail via their website. That worked okay; trying to do the same via Mac Mail did not.

I have checked, re-checked, and re-re-checked my account settings. I even deleted them all and re-created them. In the advanceed options under "Accounts" I have clicked the "remove now" button for each of my accounts. No change. I receive e-mails fine. I just can't send them, no matter what Mac Mail says has happened to them. My ISP says they'd be bounced if there was something wrong at their end. No blockages at their end.

Desperate for a fix, I changed my user name on one of the accounts, to see where Mac Mail would store them. Sure enough, it placed it in my "sent" folder - then told me the user name was wrong. But - and I still can't fathom this - THE E-MAIL REACHED ITS DESTINATION.

What on earth is going on? Please help me before I turn to suicidal thoughts.

Jeremie - Jun 5, 2005 - 7:22 pm

Well lets not get suicidal just yet... ^__^

Lets start with the basics, we might just need to renknew your IP address

I also have a few other techniques

Just reply and let me know when you are ready to try them...

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Jeremie Bell

Exploding Vole - Jun 6, 2005 - 11:43 am

Jeremie - am ready when you are. Thanks for your reply.

An update. I also have Entourage on my PC and tried sending e-mails with that. Same problem - can receive, just can't send.

ISP tech support said "remove all accounts and start with ours" - I've just done that, but it changed nothing (apart from deleting all my previously sent e-mails, which further infuriated me - don't suppose there's any way of getting them back, is there?)

I can supply you with some technical details, but bear in mind I'm a relatively new Mac user.

Jeremie - Jun 6, 2005 - 2:31 pm

No, technically the is no way to recover them >_< sorry!!

And yes please guve me any technical information that you can...
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Jeremie Bell

Exploding Vole - Jun 6, 2005 - 4:14 pm

Here are the details of an e-mail i sent to myself via the web. the front of my e-mail address has been anonymised.

from xxx@charter.net mon jun 6 16:11:21 2005
return-path:
received: from mxsf37.cluster1.charter.net ([10.20.201.162])
by mtao03.charter.net
(intermail vm.6.01.04.01 201-2131-118-101-20041129) with esmtp
id <20050606211058.kvlj1814.mtao03.charter.net@mxsf37.cluster1.charter.net>
for ; mon, 6 jun 2005 17:10:58 -0400
received: from mxip06a.cluster1.charter.net (mxip06a.cluster1.charter.net [209.225.28.136])
by mxsf37.cluster1.charter.net (8.12.11/8.12.11) with esmtp id j56lajau017692
for ; mon, 6 jun 2005 17:10:57 -0400
received: from fep03.charter.net (helo 209.225.8.224) (209.225.8.83)
by mxip06a.cluster1.charter.net with smtp; 06 jun 2005 17:10:40 -0400
message-id: <43vtna$t944co@mxip06a.cluster1.charter.net>
x-ironport-av: i="3.93,175,1115006400";
d="scan'208"; a="982651288:snht524788486"
x-mailer: openwave webengine, version 2.8.18 (webedge20-101-1108-20050216)
from:
to:
subject: test
date: mon, 6 jun 2005 17:10:40 -0400
mime-version: 1.0
content-type: text/plain; charset=iso-8859-1
content-transfer-encoding: 7bit

what other information might be helpful?

TechSupport - Jun 14, 2005 - 5:30 pm

This ticket has been moved to the open forums for more exposure.

Please follow this link:

http://www.macosx.com/forums/showthread.php?t=224946