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| DATE | Sep 16, 1998 |
| TICKET | #317907 |
| STATUS | Closed |
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Question Details
TICKET ARCHIVE -> microsoft exchange
No Wonder User - Sep 16, 1998 - 11:11 am
KNOWLEDGE LEVEL: Intermediate
PROBLEM: Software
COMPUTER TYPE: acer notebook
MODEL: pentium 120
RAM: 8meg
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
I have a problem with configuring "Exchange" in windows 95.
When starting up an error message informs me that word mail initialisation has failed and that I should check that word is correctly installed. When I click on 'new message' another error message appears saying that the object cannot be found.
I have re-installed word 97 and there doesn't seem to be a problem. When I tried again the same problem occurred.
What could be the matter?
Thanking you in advance
Peter Marron
PROBLEM: Software
COMPUTER TYPE: acer notebook
MODEL: pentium 120
RAM: 8meg
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
I have a problem with configuring "Exchange" in windows 95.
When starting up an error message informs me that word mail initialisation has failed and that I should check that word is correctly installed. When I click on 'new message' another error message appears saying that the object cannot be found.
I have re-installed word 97 and there doesn't seem to be a problem. When I tried again the same problem occurred.
What could be the matter?
Thanking you in advance
Peter Marron
No Wonder Tech - Sep 19, 1998 - 10:01 am
Hi Peter.
Try removing the "use wordmail in exchange" in the Tools>>Options menu.
If the Exchange starts to work fine (you are suddenly able to create new messages), it means the wordmail service of word is not installed properly. I understand that you re-installed it, but there ar many ways to re-install in the office environment. The best fool-proof way to do so, is to do a complete uninstall (use the remove all option in the office setup), and then to re-install it (your documents are safe this way, don't worry).
If that still doesn't work, you should remove the option of using wordmail ni exchange, permanently. you see, you have the rock-bottom minimum requirements of office97.
here's a qoute from the official Microsoft's office 97 system requirements document:
For use on Windows 95: 8 (megabytes) MB of memory required to run
applications individually (12 MB required to run Microsoft Access); more
memory may be required to run additional applications simultaneously
you see, as a Microsoft Certified Proffesional, I must tell you that the working with minimum requirements is highly unrecommended. when you work with exchange and wordmail, you run these two, quite-heavy applications on your 8MB system. that is quite unstable. If the above sollution doesn't seem to help and pgrading your RAM is not an option, I'd wave the wordmail opiton for good.
let me know how it ended,
David (davidsil@nowonder.com)
Try removing the "use wordmail in exchange" in the Tools>>Options menu.
If the Exchange starts to work fine (you are suddenly able to create new messages), it means the wordmail service of word is not installed properly. I understand that you re-installed it, but there ar many ways to re-install in the office environment. The best fool-proof way to do so, is to do a complete uninstall (use the remove all option in the office setup), and then to re-install it (your documents are safe this way, don't worry).
If that still doesn't work, you should remove the option of using wordmail ni exchange, permanently. you see, you have the rock-bottom minimum requirements of office97.
here's a qoute from the official Microsoft's office 97 system requirements document:
For use on Windows 95: 8 (megabytes) MB of memory required to run
applications individually (12 MB required to run Microsoft Access); more
memory may be required to run additional applications simultaneously
you see, as a Microsoft Certified Proffesional, I must tell you that the working with minimum requirements is highly unrecommended. when you work with exchange and wordmail, you run these two, quite-heavy applications on your 8MB system. that is quite unstable. If the above sollution doesn't seem to help and pgrading your RAM is not an option, I'd wave the wordmail opiton for good.
let me know how it ended,
David (davidsil@nowonder.com)
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