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| DATE | Sep 18, 1998 |
| TICKET | #319357 |
| STATUS | Closed |
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Question Details
TICKET ARCHIVE -> No Response from Wor
No Wonder User - Sep 18, 1998 - 6:37 pm
KNOWLEDGE LEVEL: Beginner
PROBLEM: Software
COMPUTER TYPE: 4-Tune
MODEL: 300 ADM
RAM: 64meg
OS VERSION: Windows 98
SERVICE PACK:
DESCRIPTION:
I am running W98 and a HP 693C printer..recently my system freezes when, in order to print, I go to FILE-PRINT to HP screen to PROPERTIES where I change print from Econo-Fast to either Normal or Best..I click OK ...the whole system freezes up...control, alt, delete is the only way to get going again...HOWEVER...if, in order to print, I click the Printer Icon..everything is fine..or if I click the Printer ICON, and, while its printing, I go to FILE, PRINT, etc and change the print settings, it will continue in the new setting..I've deleted the printer and re-installed...same thing..Is this one of those "just because" things..or is there a fix...Thanks for any assistance.....
PROBLEM: Software
COMPUTER TYPE: 4-Tune
MODEL: 300 ADM
RAM: 64meg
OS VERSION: Windows 98
SERVICE PACK:
DESCRIPTION:
I am running W98 and a HP 693C printer..recently my system freezes when, in order to print, I go to FILE-PRINT to HP screen to PROPERTIES where I change print from Econo-Fast to either Normal or Best..I click OK ...the whole system freezes up...control, alt, delete is the only way to get going again...HOWEVER...if, in order to print, I click the Printer Icon..everything is fine..or if I click the Printer ICON, and, while its printing, I go to FILE, PRINT, etc and change the print settings, it will continue in the new setting..I've deleted the printer and re-installed...same thing..Is this one of those "just because" things..or is there a fix...Thanks for any assistance.....
No Wonder Tech - Sep 20, 1998 - 8:45 pm
Hello Dave
Here's what i may suggest
1-
Sometimes when there's to much temporary files, printing problem may occur.
Let me explain
windows 95-98 or 3.1 makes temp files acting as memory buffer, or helping out the os to finish it task. Sometime a application also makes temp files but does not clear by itself.
Look for .tmp files under windows\temp
c:\temp
''depending on how your pc is set-up''
2-
On certain hp product, if you have a postscrip driver installed.It may hang your printer. Meaning that you may have to close printer and retry your printing.
I have observed this situation on novell network and if you use monotype type font.
''how do i know if i have this font''?
look under control panel(start-setting-ctrlpanel-font icon).it should be in this environnement.
3-Related to font
on win95 (first release), there's been issue on font limitation, if you have over 700 you may have probleme.
Good luck ....keep me inform
Yves Bédard
Here's what i may suggest
1-
Sometimes when there's to much temporary files, printing problem may occur.
Let me explain
windows 95-98 or 3.1 makes temp files acting as memory buffer, or helping out the os to finish it task. Sometime a application also makes temp files but does not clear by itself.
Look for .tmp files under windows\temp
c:\temp
''depending on how your pc is set-up''
2-
On certain hp product, if you have a postscrip driver installed.It may hang your printer. Meaning that you may have to close printer and retry your printing.
I have observed this situation on novell network and if you use monotype type font.
''how do i know if i have this font''?
look under control panel(start-setting-ctrlpanel-font icon).it should be in this environnement.
3-Related to font
on win95 (first release), there's been issue on font limitation, if you have over 700 you may have probleme.
Good luck ....keep me inform
Yves Bédard
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