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Question Profile
DATESep 13, 1998
TICKET#311522
STATUSClosed
SUBJECT
CAT
TYPE
DESC
DESC
PLATFORM
MODEL
PROC
RAM
DRIVE
NAME
USERNAME
TECHNICAL
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Question Details
TICKET ARCHIVE -> no sound by encarta
No Wonder User - Sep 13, 1998 - 4:26 pm
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KNOWLEDGE LEVEL: I'm New!

PROBLEM: Software
COMPUTER TYPE:
MODEL: Pentium2/233
RAM: 24meg
OS VERSION: Windows 95
SERVICE PACK:

DESCRIPTION:



No Wonder Tech - Sep 13, 1998 - 5:56 pm
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Hello Rainier,

Welcome to NoWonder.

Is it only in Encarta that there is no sound? How about when you boot up or when you play an audio CD?

Double click on the Volume Control in the Taskbar Tray and see if the Mute button is checked. If so, uncheck it.

Good luck and keep me posted.

Robin
robinr@nowonder.com

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