KNOWLEDGE LEVEL: I'm New!
PROBLEM: Software
COMPUTER TYPE:
MODEL: Pentium2/233
RAM: 24meg
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
Hello Rainier,
Welcome to NoWonder.
Is it only in Encarta that there is no sound? How about when you boot up or when you play an audio CD?
Double click on the Volume Control in the Taskbar Tray and see if the Mute button is checked. If so, uncheck it.
Good luck and keep me posted.
Robin
robinr@nowonder.com