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TICKET ARCHIVE -> Norton Disk Doctor

No Wonder User - Sep 20, 1998 - 10:42 am

Knowledge Level: Intermediate
Problem: Software
Computer Type: Motorola
Model: Starmax 7.5.3
RAM: Not related
RAM Enhancer: None
OS Version: Not related

Description:

If I need to use Norton Disk Doctor, is it best to
1. Log on; insert the StarMax Installation CD and run it from the CD - or
2. Start up initially from the Installation CD and run it from Disk Doctor on the hard drive - or
3. Start up initially from the Installation CD and run it from the CD???
Thanks for your help - it is REALLY appreciated.

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No Wonder Tech - Sep 20, 1998 - 11:21 am

Hi Nancy, welcome to Nowonder support!

The answer is: "None of the above"!

You should be restarting your Mac using the Norton CD-ROM as the startup disk.

There are a couple ways to do this. I use the "c" key method.

1. Insert the Norton CD
2. Hold the "c" down and use your mouse to go to the Menu/Special/Restart.
3. Continue to hold the "c" key until you see a floppy disk icon show up.
4. Let the key go and it will continue.

Now, your Mac's Hard Disk is "not" mounted and Norton can do it's job.

hope this helps...let me know!

Bruce

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