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| DATE | Sep 10, 1998 |
| TICKET | #310077 |
| STATUS | Closed |
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Question Details
TICKET ARCHIVE -> O/S Crashes
No Wonder User - Sep 10, 1998 - 1:15 pm
KNOWLEDGE LEVEL: Intermediate
PROBLEM: Software
COMPUTER TYPE: PackardBell
MODEL: Pentium
RAM: Don't know
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
I am running Communicator 4.04 and last week it stopped working(crashes?). I will be right in the middle of a session when suddenly pages won't load and if they do I can't click on onything and my start page will not load. I have uninstalled the software and re-installed 5 times and I thoght I had the problem solved till today when the same thing happened again!
I even tried downloading the software from Netscape but the same thing was happening....crashes.
I had up-dated to 4.06(?) a few days ago.
I'm now running 4.04 again untill it crashes again.
Can you help?
Thanks.....
Deb
PROBLEM: Software
COMPUTER TYPE: PackardBell
MODEL: Pentium
RAM: Don't know
OS VERSION: Windows 95
SERVICE PACK:
DESCRIPTION:
I am running Communicator 4.04 and last week it stopped working(crashes?). I will be right in the middle of a session when suddenly pages won't load and if they do I can't click on onything and my start page will not load. I have uninstalled the software and re-installed 5 times and I thoght I had the problem solved till today when the same thing happened again!
I even tried downloading the software from Netscape but the same thing was happening....crashes.
I had up-dated to 4.06(?) a few days ago.
I'm now running 4.04 again untill it crashes again.
Can you help?
Thanks.....
Deb
No Wonder Tech - Sep 12, 1998 - 9:04 am
Hi Deb...Welcome to No Wonder.
Does Netscape come up with any error messages when it stops responding?
Does it close down automatically when it crashes?
Are you able to run any other programs when Netscape crashes?
The reason I'm asking these questions is to determine whether the problem is with Netscape or with Windows 95.
Please let me know,
Pete
No Wonder
peterc@nowonder.com
Does Netscape come up with any error messages when it stops responding?
Does it close down automatically when it crashes?
Are you able to run any other programs when Netscape crashes?
The reason I'm asking these questions is to determine whether the problem is with Netscape or with Windows 95.
Please let me know,
Pete
No Wonder
peterc@nowonder.com
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