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Question Profile
| DATE | Sep 19, 1998 |
| TICKET | #318992 |
| STATUS | Closed |
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| NAME | |
| USERNAME | |
| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> printer
No Wonder User - Sep 19, 1998 - 1:18 pm
Knowledge Level: Intermediate
Problem: Other
Computer Type: Macintosh
Model: 6214 Performa
RAM: 32meg
RAM Enhancer: None
OS Version: System 7.5.5
Description:
My printer started putting horizontal lines on the page across everything it printed. At first I thought I had a bad ink cartridge. It has now stopped putting any ink on the pae whatsoever. I put in a new cartridge in and it didn't help. I checked in chooser and it is set OK, which I guess that doesn't matter because it goes throught the motions of printing. I tapped the cartridge thinking it was plugged and ink did come out. I set the print document window to clean the print nozzle, but am wondering if that should have been done long ago. I never thought to periodically clean it. Could that be the problem? What should I do. My printer is a Color Stylewriter 2500.
Gratefully yours,
Sandy
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Problem: Other
Computer Type: Macintosh
Model: 6214 Performa
RAM: 32meg
RAM Enhancer: None
OS Version: System 7.5.5
Description:
My printer started putting horizontal lines on the page across everything it printed. At first I thought I had a bad ink cartridge. It has now stopped putting any ink on the pae whatsoever. I put in a new cartridge in and it didn't help. I checked in chooser and it is set OK, which I guess that doesn't matter because it goes throught the motions of printing. I tapped the cartridge thinking it was plugged and ink did come out. I set the print document window to clean the print nozzle, but am wondering if that should have been done long ago. I never thought to periodically clean it. Could that be the problem? What should I do. My printer is a Color Stylewriter 2500.
Gratefully yours,
Sandy
Send Attachments?
No Wonder Tech - Sep 20, 1998 - 3:07 pm
Sandra,
You may indeed have a bad ink cartridge. As a building tech, I get most of my calls on printing problems. Garbled printing or a lack of printing is usually the fault of the cartridge or the holder and not the computer.
Get a new cartridge and then go through the alignment process before trying to print anything. This gaurantees that the cartridge is cleaned out. You may want to be sure that the bottom of the cartridge holder is perfectly clean. I get this a lot with HP printers, but every once and a while with the Canons (that's what your is). Little dust fibers attach to the paper and get transfered to the sticky part of the cartridge holder. That in turn drags the fibers across the page as you print.
Use a Q-tip and alchohol to clean it off. It takes only one fiber to do this as the bubbles burst onto the fiber before it reaches the paper as it should.
Hope this helps.
danielm@nowonder.com
You may indeed have a bad ink cartridge. As a building tech, I get most of my calls on printing problems. Garbled printing or a lack of printing is usually the fault of the cartridge or the holder and not the computer.
Get a new cartridge and then go through the alignment process before trying to print anything. This gaurantees that the cartridge is cleaned out. You may want to be sure that the bottom of the cartridge holder is perfectly clean. I get this a lot with HP printers, but every once and a while with the Canons (that's what your is). Little dust fibers attach to the paper and get transfered to the sticky part of the cartridge holder. That in turn drags the fibers across the page as you print.
Use a Q-tip and alchohol to clean it off. It takes only one fiber to do this as the bubbles burst onto the fiber before it reaches the paper as it should.
Hope this helps.
danielm@nowonder.com
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