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Question Profile
| DATE | Sep 14, 1998 |
| TICKET | #313497 |
| STATUS | Closed |
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Question Details
TICKET ARCHIVE -> Shutdown failure
No Wonder User - Sep 14, 1998 - 9:22 pm
KNOWLEDGE LEVEL: Expert but stumped
PROBLEM: Combination
COMPUTER TYPE: Packard bell
MODEL: L197/ Pentium 200
RAM: 64meg
OS VERSION: Windows 98
SERVICE PACK:
DESCRIPTION:
Any time you try to install new software where the computer needs to restart itself the computer will not restart on it's own you have to do a cold reboot and also trying to restart it from the start/ Shutdown menu the computer will not restart. Any help would be appreciated.
PROBLEM: Combination
COMPUTER TYPE: Packard bell
MODEL: L197/ Pentium 200
RAM: 64meg
OS VERSION: Windows 98
SERVICE PACK:
DESCRIPTION:
Any time you try to install new software where the computer needs to restart itself the computer will not restart on it's own you have to do a cold reboot and also trying to restart it from the start/ Shutdown menu the computer will not restart. Any help would be appreciated.
No Wonder Tech - Sep 15, 1998 - 10:02 am
Jerry, check out this document. It should help you find the cause
http://support.microsoft.com/support.../Q145/9/26.asp
Good luck!
davidr@nowonder.com
http://support.microsoft.com/support.../Q145/9/26.asp
Good luck!
davidr@nowonder.com
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