Ticket Options
Question Details
TICKET ARCHIVE -> Sleep Issues
bodellicious - Aug 9, 2005 - 3:11 pm
computers specs:
PowerMac G4
Dual 867
1G Ram
Optical Drive: Pioneer DVD-RW DVR-105
(one epson perfection 3170 photo scanner is connected via USB)
my computer has had sleep issues for some time now. they started when i was running panther and i thought the issue would resolve itself doing a clean install with tiger, 10.4.2 is what i am currently running, but it hasn't.
the computer takes a very long time to wake from sleep mode and it's slowly getting worse. today it took a whopping 8 minutes to wake up! i don't know what's going on. i've tried cleaning out cache files and repairing disk permissions....but none of this has helped. there doesn't seem to be any other problems with the machine.
thanks for your help!
Brian
PowerMac G4
Dual 867
1G Ram
Optical Drive: Pioneer DVD-RW DVR-105
(one epson perfection 3170 photo scanner is connected via USB)
my computer has had sleep issues for some time now. they started when i was running panther and i thought the issue would resolve itself doing a clean install with tiger, 10.4.2 is what i am currently running, but it hasn't.
the computer takes a very long time to wake from sleep mode and it's slowly getting worse. today it took a whopping 8 minutes to wake up! i don't know what's going on. i've tried cleaning out cache files and repairing disk permissions....but none of this has helped. there doesn't seem to be any other problems with the machine.
thanks for your help!
Brian
Cheryl - Aug 9, 2005 - 10:16 pm
Brian,
My name is Cheryl and I will be assisting you. It sounds like you can use a disk repair on the drive. Try this and see if the problem is corrected.
1. Shut down the computer if it is on.
2. Press the power button to start the computer.
3. Immediately press and hold the Command (Apple) key and the "s" key for single-user mode.
4. At the command-line prompt, type: /sbin/fsck -fy
5. Press Return.
The fsck utility will go through five "phases" then return information about the disk's utilization and fragmentation. Once the check is finished, if no issue is found, you should see "** The volume (name of volume) appears to be OK."
Note: If fsck alters, repairs, or fixes anything, it will display the message:
***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command until it no longer appears. It's OK if you need to do several "passes" of fsck, because first-pass repairs may uncover additional issues.
When fsck reports that, "** The volume (name of volume) appears to be OK.",
6. type: reboot
7. Press Return.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
My name is Cheryl and I will be assisting you. It sounds like you can use a disk repair on the drive. Try this and see if the problem is corrected.
1. Shut down the computer if it is on.
2. Press the power button to start the computer.
3. Immediately press and hold the Command (Apple) key and the "s" key for single-user mode.
4. At the command-line prompt, type: /sbin/fsck -fy
5. Press Return.
The fsck utility will go through five "phases" then return information about the disk's utilization and fragmentation. Once the check is finished, if no issue is found, you should see "** The volume (name of volume) appears to be OK."
Note: If fsck alters, repairs, or fixes anything, it will display the message:
***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command until it no longer appears. It's OK if you need to do several "passes" of fsck, because first-pass repairs may uncover additional issues.
When fsck reports that, "** The volume (name of volume) appears to be OK.",
6. type: reboot
7. Press Return.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
bodellicious - Aug 11, 2005 - 3:29 pm
hi Cheryl!
i followed your instructions, performing the disk repair only once before getting the..."**The volume----appears to be OK." after which i checked the sleep issue and it woke up in one minute, much faster than it did before, but a minute to wake up is still a long time. then today it took 12 minutes to wake up, so i performed the disk repair again only to get the same "OK" response. i have a feeling that maybe it's got something to do with the monitor...that the computer wakes up normal, it just takes the monitor such a long time to wake. i have a flat panel Sony SDM-HS73/H 17" TFT monitor with the typical adapter for the back of the G4. i'm wondering if there is some problem with the graphics card and the monitor (or with OS X). the graphics card is a NVIDIA GeForce4 MX.
any other ideas as to what may be going on?
thank you!
Brian
i followed your instructions, performing the disk repair only once before getting the..."**The volume----appears to be OK." after which i checked the sleep issue and it woke up in one minute, much faster than it did before, but a minute to wake up is still a long time. then today it took 12 minutes to wake up, so i performed the disk repair again only to get the same "OK" response. i have a feeling that maybe it's got something to do with the monitor...that the computer wakes up normal, it just takes the monitor such a long time to wake. i have a flat panel Sony SDM-HS73/H 17" TFT monitor with the typical adapter for the back of the G4. i'm wondering if there is some problem with the graphics card and the monitor (or with OS X). the graphics card is a NVIDIA GeForce4 MX.
any other ideas as to what may be going on?
thank you!
Brian
Cheryl - Aug 11, 2005 - 4:14 pm
Brian,
You have a good point. The monitor could be slow in responding and waking up.
Check the Energy Saver panel>Options. Uncheck all the boxes.
Just as a test, select Sleep and set the computer to never sleep and keep the monitor set as is. Uncheck the put the hard disks to sleep whenever possible also.
Now give it a test and let me know what happens.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
You have a good point. The monitor could be slow in responding and waking up.
Check the Energy Saver panel>Options. Uncheck all the boxes.
Just as a test, select Sleep and set the computer to never sleep and keep the monitor set as is. Uncheck the put the hard disks to sleep whenever possible also.
Now give it a test and let me know what happens.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
bodellicious - Aug 14, 2005 - 10:11 pm
Hi...
i did everything you recommended and still nothing works. in fact, it has been taking as long as a half an hour for the monitor to wake up. this morning i tried waking the computer up and the monitor still is not responding. i now believe that it is now a monitor issue or graphics card/monitor issue due to the fact that on the occasion when it took 30 min to "wake" the computer's screen saver was on (which is set to come on after 15 min). what can i do to confirm or disprove this evidence?
thanks!
Brian
i did everything you recommended and still nothing works. in fact, it has been taking as long as a half an hour for the monitor to wake up. this morning i tried waking the computer up and the monitor still is not responding. i now believe that it is now a monitor issue or graphics card/monitor issue due to the fact that on the occasion when it took 30 min to "wake" the computer's screen saver was on (which is set to come on after 15 min). what can i do to confirm or disprove this evidence?
thanks!
Brian
Cheryl - Aug 15, 2005 - 9:05 am
Brian,
When you state typical adapter, what adapter are you using? It could be the adaptor that is going bad. I have had that happen to me.
Are the cables plugged in snugly? Do you have the power cable for the monitor plugged into a direct power source or plugged into the tower? If it is in the tower, try using a direct power source rather than the computer.
Do you have a spare monitor you can use to test?
To check to see if it is the graphics card, your tower came with AHT - Apple Hardware Test CD. Use that to check out the hardware side of things. Let me know what it reports.
Also - unplug all your devices except the keyboard and mouse. While this may seem strange, it might give a clue.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
When you state typical adapter, what adapter are you using? It could be the adaptor that is going bad. I have had that happen to me.
Are the cables plugged in snugly? Do you have the power cable for the monitor plugged into a direct power source or plugged into the tower? If it is in the tower, try using a direct power source rather than the computer.
Do you have a spare monitor you can use to test?
To check to see if it is the graphics card, your tower came with AHT - Apple Hardware Test CD. Use that to check out the hardware side of things. Let me know what it reports.
Also - unplug all your devices except the keyboard and mouse. While this may seem strange, it might give a clue.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
IF THIS IS YOUR QUESTION AND YOU WISH TO RESPOND, LOGIN HERE FIRST.
