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TICKET ARCHIVE -> Tiger Upgrades (10.4.1, 10.4.2) Won't Allow Installs On Any Drive

supertwang - Jul 13, 2005 - 6:15 pm

Hi,

I'm having problems upgrading from Tiger 10.4.0 to either 10.4.1 or 10.4.2. I get to the page in the Installer that would be where I'd select a drive to install the upgrade on and there is a red exclamation point disallowing the drive as an install option on each of my drives.

The error message says:

"You cannot install Mac OS X Update Combined on this volume. This volume does not meet the requirements for this update"

My original install of 10.4.0 was an "Upgrade" install from 10.3.9. Everything seemed to go smoothly.

I have plenty of free space on my drives.

My system is a Dual 2.5Ghz Power Mac, but I am getting the same problem on my Powerbook (1Ghz 15" TiBook).

Arggg! Can anyone help me? Is anyone having similar problems?

Does anyone know what the specific packagemaker requirements are for this install? If I knew these, maybe I could track down the problem myself, but I can't find them anywhere.

Thanks for any help you can give!

-Super

Cheryl - Jul 13, 2005 - 8:43 pm

Super,

When you originally installed Tiger, which method did you select, upgrade, archive or clean?

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Cheryl

Cheryl - Jul 13, 2005 - 8:54 pm

Super,

I have a few more thoughts... Any firewire devices connected? Any PCI cards - SCSI, etc?

Rereading your first post, I should have seen the "upgrade" install. That is what may have caused all this. While the machine works smoothly, there are specific packages installed that the installer looks for when doing the update. While some setups do not have any trouble with upgrade, others do. What is frustrating is that there is no pattern to the trouble that an upgrade does.

You need to do an Archive and preserve install. This will not touch your applications that you installed, nor your home folder.

Start up from your Mac OS X Install Disc 1 or Install DVD. If you have different versions of Mac OS X Installer discs (for example, if your computer came with version 10.3 and you later purchased and installed version 10.4), start from the disc that most closely matches the installed Mac OS X version. Usually, that's the latest (newer) version.
Select your language. The Welcome to the Mac OS X Installer window appears.
Click Continue. The Important Information window appears.
After reading or printing the information, click Continue. The Software License Agreement window appears.
After reading or printing the information, click Continue.
An agreement sheet appears. If you agree with the license agreement, click Agree. The Select a Destination window appears.
Click the volume that you wish to install to.
Click Options. The installation options sheet appears.
Select Archive and Install.
Select the volume which already has Mac OS X installed.
You should also select Preserve Users and Network Settings, to preserve network and Home directory settings.
Click OK.
Click Continue to begin the installation.

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Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl

supertwang - Jul 13, 2005 - 11:05 pm

Hi Cheryl,

Thanks so much for your help!

A couple of other items to throw into the mix...

I do have firewire devices connected, though I have tried the 10.4.2 upgrade installer with those items both connected, and unconnected-- neither works.

I have tried doing a (test) clean install (Erase and Install) onto an external firewire drive. The upgrade installer also won't upgrade that disk. This bit leads me to believe that doing an Archive and Install as you suggest won't solve the problem, since it already hasn't even worked on a clean install! Or, do you think the fact that the drive was an external firewire one would be problematic?

I guess I'm a bit scared to do an Archive and Install, since I'm dealing with a lot of real data that I can't afford to lose -- some of it not even mine! I have multiple user accounts going on my machine (me, girlfriend, friends) Do you know what the 'archived' data looks like? How can I reaccess it if I need to? Does this setting archive all users, or will I have to recreate them?

Thanks again. I really appreciate your guidance here!

Dave

supertwang - Jul 13, 2005 - 11:29 pm

Hi Cheryl...

In response to your other questions...

No PCI cards, or SCSI items. I guess the only other thing of note is an iSight.

Super Dave

supertwang - Jul 14, 2005 - 1:13 am

Hi Cheryl,

OK, I tried an 'Archive and Install' to no avail. I still get the same error message! Doh! Any more ideas?

Thanks,

Super

Cheryl - Jul 14, 2005 - 9:17 am

Super,

You need at least 3 GB of free space on the hard drive, but it is recommended that you have 10% of your drive dedicated to free space. If you have a 60GB drive that means 6 GB must be free.

Double check the free space (open a finder window and check the very bottom of the window. It will show you how many items and free space available.)
Trashing downloads that you never installed, emptying the browser cache, and deleting old not needed emails is a start. You will have to do that for each user.

How much memory do you have installed? Minimum is 256 MB but more is better.
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Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl

supertwang - Jul 14, 2005 - 1:11 pm

Hi cheryl,

thanks again for your help... i have 2 gb of memory and 96 gb free on my disk drive (out of 250gb).

??????

dave

Cheryl - Jul 14, 2005 - 1:31 pm

Super,

Does your computers have any upgrade cards on them - processor upgrade maybe? Or is all the components original Apple equipment?

Have you tried partitioning the drive? Then installing Tiger on the first partition.

There are some large drives that Tiger does not like. Doing a partition will work.
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Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl

supertwang - Jul 21, 2005 - 8:40 pm

FOLLOWUP:

Thanks for all the help Cheryl! In the end the problem was that I was installing from an installer with an immature build #8A425 (seeded to developers like myself) instead of the eventually released #8A428. A fresh install with the final version solved all of my problems! Whew!

Super D

Cheryl - Jul 21, 2005 - 9:07 pm

Super,

Now that is something I would not even think about asking what build you were installing. I am glad you caught that.

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Thank you for using MacOSX.com !

Cheryl