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TICKET ARCHIVE -> Yahoo Chat

pjl_u2 - Jul 17, 2005 - 3:20 pm

emac, tiger, updated java........ i am simply wanting to enter yahoo chat rooms but i instantly get booted... what need i do?

MosGuy - Jul 19, 2005 - 2:34 pm

Hi Paul,

My name is Richard, I will be your support technician and assisting you with your question.

I need some preliminary information regarding your issue with Yahoo Chat, so I can help you solve your problem better. I need the following information:

- Are you trying to enter through the website ? OR are you using a 3rd party application ?. If it's a 3rd party program what is it called.

Regards

--------
Richard Blythin
A+,Network+ certified
MacosX support technician
http://www.macosx.com
Thank you for using MacOSX.com.

pjl_u2 - Jul 19, 2005 - 7:36 pm

thanks Richard....... I am trying directly thru the site...... i have had no success in finding a 3rd party app. and loading it on my 'puter........ you should also know that this is my 1st mac and knew very little of the windows world except the simple net stuff and keeping my system clean.....

MosGuy - Jul 19, 2005 - 10:31 pm

Hi Paul,

I was never too successful connecting through the web. You might want to consider two 3rd party apps:

Charla: http://www.versiontracker.com/dyn/moreinfo/macosx/10779

Chit Chat X: http://www.versiontracker.com/dyn/moreinfo/macosx/21130

I've you've ever used the Windows version. The Mac version doesn't have chat built-in. So these two apps give you Yahoo chat as a stand-alone app similar to the Windows version. I started out using Charla, but I found for whatever reason it would crash. I switched over to Chit Chat X and it's been excellent.

I'd recommend downloading Chit Chat X and giving it a try. Even though it's 'beta' I've never had any issues or stability problems with it.

Please let me know how you get on.

--------
Richard Blythin
A+,Network+ certified
MacosX support technician
http://www.macosx.com
Thank you for using MacOSX.com.

MosGuy - Jul 24, 2005 - 2:02 pm

Hi Paul,

I'm just writing to enquire if my suggestions for a 3rd party yahoo chat application helped to resolve things. If this issue is resolved please let me know & I can close the case. If not please let me know and we can try other solutions.

Regards

--------
Richard Blythin
A+,Network+ certified
MacosX support technician
http://www.macosx.com
Thank you for using MacOSX.com.

pjl_u2 - Jul 24, 2005 - 7:55 pm

Sorry Richard i was out of town working.... actually... i do not know what to do with the Chit Chat_x_1.2b2.sitx.sit thingy i d/l from the url u gave me.... i do my best to stick to whre it says mac... but my comp says it has no program ready to deal with a .sit What next for ths rookie :/ ?

MosGuy - Jul 24, 2005 - 9:44 pm

Hi Paul,

Thanks for getting back to me. I forgot to mention that with Tiger you'll need to download StuffIt Expander which you can download here:

http://www.stuffit.com/cgi-bin/stuff...standardmacexp

If you're a long time PC user like me, StuffIt is basically the equivalant to WinZip on Windows, sit files is the Mac native compression format. Older OS X versions came with stuffit expander pre-installed. But for Tiger they decided to cut out 3rd party apps.

Once you download and install StuffIt then you'll be able to decompress the yahoo file and install it as well.

Please keep me posted, if you need additional help please let me know.

--------
Richard Blythin
A+,Network+ certified
MacosX support technician
http://www.macosx.com
Thank you for using MacOSX.com.

pjl_u2 - Jul 24, 2005 - 11:24 pm

Sir, thank-you sir...... I have had friends with macs that could never do that for me and i will now be teaching them something thnx to you....... how about beeing abled to use my usb Logitech pro-4000 with iChat is there a d/l solution for that without having to get a firewie one as well?
I truly can't believe how kind and thorough you have been.... i found yahoo chat woohoooooo