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  1. John Varela

    Invalid Apple ID

    A couple of years ago, when Verizon turned their email servers over to AOL, I abandoned @verizon.net in favor of @iCloud.com. I had been using a verizon.net address as an Apple ID, and I changed it to a current email address. Same account, new name, with the help of Apple support. I have an...
  2. John Varela

    Sharing my Photos and iTunes with wife's iPad

    I have an iMac, where I maintain my Photos and iTunes libraries. I share these with my iPad via Dropbox (Photos) and iCloud (iTunes). My wife has a Macbook Pro which shares Photos thru Dropbox and iTunes by sneakernet. (The latter is OK because the music rarely changes.) Now my wife has...
  3. John Varela

    Finder and NeoOffice can't open a new Window

    iMac running Mojave 10.14.2. In both Finder and NeoOffice, command File => New Window opens a new tab instead of a new window. In NeoOffice, opening a new text file while in a spreadsheet opens the text in a tab and vice versa. File => New Tab works as expected in both apps. File => New...
  4. John Varela

    With Mojave, Firefox & Chrome cannot access the Web; Safari & Opera Can

    The title says it all. I upgraded to MacOS Mojave and now neither Firefox nor Google Chrome can reach any Web site. Firefox says "Unable to Connect" and Chrome says "This site can't be reached". Safari and Opera don't have this problem. I have two user accounts on this iMac, one Standard for...
  5. John Varela

    iCloud Server rejecting my emails

    I have been having trouble getting the Apple Mail app on the iMac to send. Everything had been working perfectly for months and then a couple of months ago for no reason the server started sometimes rejecting my outgoing emails. This was intermittent: most of the time it worked but then for a...
  6. John Varela

    Photos Sync Across Icloud Accounts

    Mac OS 10.13.2 on brand new iMac, and 10.13.1 on MacBook Pro mid 2009. I would like to sync the Photos library on my iMac with my wife's MacBook Pro. This library is already synched with my iPad via iCloud, both machines using the same iCloud account. My wife's MacBook is associated with her...
  7. John Varela

    Photos Sorting

    iPad Air 2, iOS 11.1.2 The photos in albums transferred from Mac Photos to iOS Photos are sorted correctly, but the All Photos view in iOS is sorted according to I-have-no-idea-what. I see photos taken in 1960 and scanned in 2007 sorted in with photos taken in 2017 (and many other years). And...
  8. John Varela

    Photos Places

    Photos Version 3.0, the one that comes with High Sierra, fixes one of the major problems with earlier versions, which was that is sorted photos according to date of file creation rather than date when the photo was taken. That made a mess of scans from negatives and slides, which would be sorted...
  9. John Varela

    Change Icloud Account In System Preferences

    I got myself thoroughly entangled in multiple iCloud accounts and need help getting out. Here is the problem: When I open System Preferences => iCloud a dropdown says "Back to My Mack can't start because of a problem with your account." Click OK and this pane vanishes. However, all the listed...
  10. John Varela

    Verizon Email Switch To Aol: Icloud Questions

    I have been getting my email via Verizon FiOS POP and Mac Mail.app, but now Verizon is turning its email servers over to AOL and there are several things about this that I dislike, not least of which is AOL. Therefore, I am considering abandoning Verizon email and moving all my email activity to...
  11. John Varela

    Orphan Photos In Iphoto

    Today I discovered a couple of orphan photos. These were taken, imported, and deleted a year and a half ago. They do not exist as far as the iPhoto user interface is concerned, and iPhoto Trash is empty, but these and lord only knows how many more orphan photos are cluttering the library. Is...
  12. John Varela

    Missing System Files In Sierra

    My late 2009 27-inch iMac is running very slowly. I'd like to know how I can fix the errors flagged in the attached EtreCheck report. Should I reinstall 10.12? If so, how? I don't think Apple will let me download the installer since I've already downloaded it once. Maybe from the recovery...
  13. John Varela

    Ipad Air Can't Be Started

    When it's turned on, my iPad Air opens with the background photo zoomed in such a way that the keyboard can't be reached to enter the password. Neither a restart or a reset will clear this.
  14. John Varela

    Yosemite Running Slow

    Ever since I installed Yosemite my iMac has been running slower than any prior version of OS X I've used, all the way back to 10.4. I get jumpy movement of the cursor and jitter in Youtube videos. These are things I've never seen before. It has been suggested that I find and run a program...
  15. John Varela

    Change Account's Associated Apple Id

    In the aftermath of installing Yosemite on my wife's Macbook Pro, in order to set up iCloud I needed to enter an Apple ID. The system presented a pane with MY Apple ID and wanted MY password.[1] It would not let me change the Apple ID to my wife's. I have no idea how my Apple ID became...
  16. John Varela

    Has Mavericks killed iMovie HD?

    I finally installed Mavericks a couple of weeks ago. It has created several problems, one of which is that iMovie HD is no longer usable. A simple action such as trying to clip an audio file in the timeline causes iMovie HD to freeze. In installing Mavericks, I first made a couple of clone...
  17. John Varela

    Mavericks, Time Machine, and maybe EyeTV

    Just installed Mavericks and now Time Machine is unusable. Time Machine can be entered and appears to be working, but a large black rectangle covers most of the screen, blocking Time Machine's Finder display, making it unusable. I suspect this is related to EyeTV because the black rectangle...
  18. John Varela

    Mavericks and Photoshop Elements 8

    I installed Mavericks yesterday and am having a problem with Photoshop Elements 8. PSE will not launch. Instead, it says "Licensing for this product has stopped working" and "Error: 150:30". I found a page on the Adobe web site that addresses this error and tried everything it said with no...
  19. John Varela

    Firefox loses 1Password add-on

    Firefox installed on my wife's Mac repeatedly loses the 1Password add-on, which has to be reinstalled each time. She and I are running, as near as I can tell, identical configurations: OS X 10.8.4, Firefox 23.0.1, and 1Password 3.8.21. We both run Adblock Plus and Ghostery. My Firefox also...
  20. John Varela

    iMovie HD -- importing HD video

    I recently bought a Canon S100 camera that shoots HD video and took it on a vacation trip. This was my first experience with HD video. The camera produces video in .mov format at 1080p. The clips have been culled and copied to files on the hard drive, where they play perfectly well at full...
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