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ok. i will call them. thanks for your help. will go back at it tonight after work.

the one account is with the roadrunner

i just have the one account

ssl is to be unchecked. they say to use port 25 and to not use authentication. i have tried all that and it won't connect. now it send my new messages directly to the trash folder instead of trying to connect.

just got my new 24 inch imac. and i cant get my email set up. i use road runner for my email. i can recieve email fine, but when i go to send it, the message goes to the outbox and never gets sent. i have double check all the setting in the smtp outgoing area and nothing seems to make it work...