Recent content by edddeduck

If the game is a Feral title you only need to delete two things. 1.) The game folder 2.) Your preferences Full instructions on where the preferences are stored is included in the Read Me with the games. Basically all preferences are stored in the following format :-...

Upgrading to Tiger will fix the issue as we have had no reports of this issue on any OS apart from 10.3.8/9 About the e-mails we seem to be loosing some e-mails due to some spam filters somewhere between our customers in the US and our UK ISP, I say this because people who often get lost...

Yeah it is looking more and more like an updater that can damage something while updating. Did you do anything differently on either machine when updating them? For example using combo updates instead of the point release updaters? Anyway thanks for the comments.

Yes it is a problem with nearly any Application that uses the same Carbon Libs calls. In trying to track down the issue I have browsed the net and seen this bug reported with CS2, Quark and other applications. Sadly apart from this and the QT information I have found no 100% fix solutions...

We know it is related to your Carbon Libraries but we cannot find out exactly what is wrong as we have never been able to recreate the issue in house. If you contact support we will offer you a few possible solutions and ideas. Reinstalling your OS will work but we are looking for a better...

Although I work for Feral Interactive, I know Aspyr have replaced worn or damaged disks. Brad Oliver of Aspyr has said as much in the IMG forums. We have a similar policy at Feral if you damage your disk you can email us and we will give you an address to send the disk to for replacement. As...

That is strange as I have not seen any emails appear in the support system from someone with your problem in the last few days. I am very glad you have solved the problem, could you please send me a PM or email with the url and/or instructions you used in getting the game to install correctly...

This appears to be a damaged Operating System where your OS has a problem accessing part of the carbon framework. If you use the support system built into the game and email Feral support we can try a few things to solve your problem. Cheers, Edwin