If you activated your phone with a new AT&T number then subsequently moved a number from another carrier to the iPhone, you will not get an SMS. The process only finds the phone with the original number - of course I no longer have that number so Apple is sending my SMS to someone else's phone...
The screen may be correct - the image shows the front - the propeller (user cooling fan) is spinning so fast it can't be seen. The screen is tilted down to reduce glare and blow all of the papers off the desk.