Recent content by merrickpl

Thanks. It's working now and has successfully rebooted. I wish I understood what happened because I don't think dragging a user to the Trash should have done that or why, on the last Safe Boot, it created a third account. Maybe the problem came from something else: On the last run of Software...

Thank you for the safe boot suggestion. I have, since last post, gotten the install disk and run First Aid and seen in the Reset password utility that the System Administrator (root) account is still listed, as is the new account name I dragged to the Trash, so I assumed I hadn't deleted Root...

No, I don't have access to the install disks. I'm not sure who has them, but I'm hoping I can fix this without having to ask around. Also, the original account had Microsoft Office 2004 with all the updates so if I have to get the computer working again from an install disk and I archive the old...

Can this be done? I am very new to Macs. Recently I was given the job of trying to fix a G4 for the town's public access committee. I ended up buying a used G4 and swapping out the HD and cards. All was well but no one could remember the old password, so nothing could be updated. So I...